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And with all that moving around, jobs, The best places to find a tutor are also the sites that are the best places for freelancers to, One-quarter of Americans are looking for a holiday hustle to help defray the high cost of seasonal, Have a skill? Thats up to you. *As a self-employed independent contractor or business owner, you arent an employee, agent or representative of Liveops. Its important we stay current with technology and provide our employees with the best tools in order to deliver on our mission to produce music, sell tickets and do sponsorships.. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Onboarding is also simpler: new employees now receive login credentials and access to all the tools they need on their first day on the job. Hundreds of enterprises have trusted Liveops to improve their customer experience by leveraging our VirtualFlex platform that includes exceptional talent, award-winning distance learning platforms and top-ranking security standards. Its a good company depending on the project you are on. Flexibility. Reach out to us. To find out more, read our Privacy Policy and Cookie Policy. GM Regional Customer Care Operations, major utility. Hard to get in contact with managers for help. As a lot of people in the company say: it just works. Live Nation | Okta Login - LiveOps Inc. Independent Contractor management Ditch the paperwork and endless manual tasks. We use cookies to improve your experience on our website. Intelligent Youll rest easy as the Openforce platform collects and stores contractor records in one, convenient place. After all, says Myers, Okta is arguably the most successful application weve ever deployed. Authentication (SSO) API Event Hooks Inbound Federation Inline Hooks Outbound Federation RADIUS SAML Workflow Templates Workflows Connectors SWA OIDC You are paid the the talk/email minute when working so your pay for each day will vary. Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. We were getting rid of all of our on-premise servers and moving everything to the cloud, Myers reiterates. As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. Still have questions? Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. contact center Opportunities - Work From Home - Join Liveops Liveops agents are a community of people who share the same passion for service that we do, which means better outcomes for brands and their customers. If there are system issues, you will not get paid. Norton 360 with LifeLock helps keep your digital life safer. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor onboarding, retention, and payment processing. The only downside is a lot of training without pay. Guide customers through the claims process. . But, the site does not guarantee that youll take calls during those hours. Login. Learn about Liveops Enterprise Solutions Click Here . Login Director of Customer Care, healthcare organization. What:LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators, Expected pay: 25 45 cents per minute (equivalent of $15 to $27 per hour). Its why weve led the industry in virtual flex agent services for more than 20 years. Login. Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. Want to become a Liveops agent? Its a huge, huge advantage for us, says Myers. Here's everything you need to succeed with Okta. . Running backend servers, maintaining storage, running data centersnow all of thats in the cloud and pretty much taken care of. Neutrality is very important to us, says Huckabay, because we want to offer best of breed tools to meet the needs of our employees. He didnt want to be tied to a specific suite or brand, but he did want the tools his team selected to integrate seamlessly with their identity solution. Remember me. Or, if, No college? Our Offices. Copyright 2023 Liveops, Inc. All rights reserved. Liveops Agent Portal And Liveops Nation Com Well learn about your business and help guide the best solutions based on your needs. View our background requirements here. If youre anything like me, the beginning of a new year arrives with a sense of personal relief and renewal. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. Its all part of keeping Live Nation at the forefront of cutting-edge technologyand Okta will be a part of that journey, every step of the way. This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organization's needs. Keep contractors happy with accurate payments on time, every time. Enjoy the freedom of being your own boss. The IT team searched for a cloud-based identity management solution that would streamline access and integrate instantly with a range of best of breed apps, and facilitate onboarding processes. Easily connect Okta with LiveOps On-Demand Contact Center or use any of our other 7,400+ pre-built integrations. IT Support You are using an unsupported browser. Working at Liveops: 947 Reviews | Indeed.com Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. Submit an application for an available virtual contact center opportunity. As an agent with Liveops, you are a self-employed independent contractor, not an employee. A wide array of jobs -- many of them well-paid -- don't require a degree.. We've been partnering with Liveops since 2010 for all our inbound needs. It was as simple as they said, adds Myers. We don't have to have IT going in and setting things up; the employees are put in the right groups and access is given to them on Day One., Just as importantly, Okta plays an important role securing and automating offboarding. Discipline and setting expectations of yourself are key to working from home. Support staff employees are great and work hard to keep us busy and motivated. Username or Email Password. Want to become a Liveops agent? Learn More. Freedom. Best of Antivirus Software. Gift Matching Privacy Policy Terms of Use Learn about Liveops Enterprise Solutions Click Here Applicant Login - Join Liveops Opportunities What to Expect Resources About Apply Now Opportunities What to Expect Resources About Apply Now Copyright 2023 Liveops, Inc. All rights reserved. Grow your home business through Liveops client network, working with the brands you know and love. Avoid Recruiting Scams To accept cookies continue browsing as normal. Employees embraced the change, easily adjusting to the single portal and enjoying a boost in productivity. Virtual Call Center Services - Resources - Liveops Main hustle or side gig its all up to you. Login. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. Functionality Add this integration to enable authentication and provisioning capabilities. Flexibility. Earning potential. If you have not created a ticket yet then you would need to register or create a new ticket to begin. Companies across a variety of industries trust Liveops to provide virtual contact center services. 10 Things I Wish I Knew Before Becoming A Liveops Agent which is why weve been helping companies like yours for over 20 years. Unlimited Flex Vacation New Parent Leave Protection. Copyright 2023 Liveops, Inc. All rights reserved. Copyright 2023 Okta. It would have taken us hundreds of hours to try to do it ourselves and we wanted to do things the right way. You may also want to check out FlexJobs, which is a broad-based job site for remote positions. Applicant Login - Join Liveops Live Nation saw an opportunity to increase employee productivity by streamlining access to their applications globaly. Copyright 2023 Liveops, Inc. All rights reserved. This means you can choose when, where, and how often to work! And unlike other potential identity management solutions, Okta could meet Live Nations 100% cloud mandate. No matter what industry, use case, or level of support you need, weve got you covered. ), A corded headset compatible with this telephone, A dedicated landline with telephone service, the ability to pass (and pay for upfront) a background check, A computer with a wired connection to the internet, Processor: 3 GHz Intel Pentium P4 processor or better. I still love it., I strongly recommend not working for this company. We understand the struggles of companies that utilize independent contractor workforces because weve experienced them first-hand. Forgot password? All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . Different programs have different pay structures. To accept cookies continue browsing as normal. Learn more Healthcare Patient Support Help patients get the most out of treatment plans Learn more Inbound Sales Liveops is a legitimate company. Hello, Liveops. Agent Sign-In When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Apply for Remote contact center Agents Jobs - Join Liveops process. Knowledge Base. Watch as agents talk about their passion for helping people, and how being an independent contractor gives them the freedom to live on their own terms. You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. fits your experience, personality, and preferences the best? The modern contact center. Virtual. Flexible. Efficient. - Liveops Login here. You can also manage cookies in your browser settings. Support. Press & Media. Learn More Hear from Real Liveops Agents What's it like to be self-employed and provide virtual contact center services? I literally used to sit 5 and 6 hours with 3 to 4 calls., You are an independent contractor at LiveOps. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); A quiet place to work online. I still love it., You make your own schedule. Or you do, but sit & sit with few to no calls? Reach out to us. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Enterprise Solutions. Pay, Vacation time, You get to work from home. We would like to show you a description here but the site won't allow us. john robinson inspection group agent portal, norwegian cruise line travel agent portal, knowledge management agent portal customer service and support. Liveops has been a great partner helping us to pass tough times with an outstanding level of flexibility, especially during the pandemic period. Attack Protection. Login to track your existing support requests. Managing multiple systems, programs, and screens simultaneously. When I started it, my team said, Youre crazy. Earning potential. That included over 100 applications and over a petabyte of data., It was a bold and unusual move, and the impact on the company has been huge. (No background noise, such as kids, barking dogs, traffic, doorbells, TVs, radios, etc. LiveOps On-Demand Contact Center | Okta Okta goes so much further than other providers, Huckabay says. Facilitating collaboration and communication with the best available solutions was another key goal. Our well-known clients are seeking Independent Contractors to provide virtual services to their customers across a variety of industries including Are you a Licensed Insurance Agent looking for a flexible opportunity? Work from home. The background check requires a $24.99 processing fee paid directly to our vendor. Liveops works hard every day to make peoples lives better by providing flexibility to agents, scalable solutions to clients, and meaningful work to employees. Since you are self-employed, you are in control of your profits and losses. Existing Duo Security enrollments. LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. Set your own schedule to work around your life. Okta offered Live Nation the ability to streamline access to all of its apps and tools, facilitate remote and mobile work, and simplify onboarding. Were now out of the back room and working with the business to add direct value, Huckabay says. They love it because it does what it's supposed to do.. If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. You may also receive performance-based pay or other incentives. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. Okta is embracing this kind of hybrid environment with us, to make sure that we have the integration in a multi-cloud environment, he says. And, no calls equals no pay. Easy global collaboration. Please enable it to improve your browsing experience. Love the flexibility of the jobs, but wish training was paid. REDUCE RISK Rest assured your contractor compliance is always audit-ready. Remote Work-From-Home Call Center Agents Independent Contractor, Work-From-Home Nights & Weekend Call Center Agents Independent Contractors, Licensed Life Insurance Independent Contractor Agents Remote Work from Home. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Forgot your password? LiveOps Review: LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. Okta had a truly cloud-based solution with lots of built-in integrations, and it almost seemed too good to be true., But it was true. Goodbye long commutes, rigid schedules, and busybody managers. Scottsdale, AZ 85257. If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue. You can actually enable a person to get to an application through the Okta platform. Yes! Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organizations needs. I wish there was some type of base pay. Love the flexibility of the jobs, but wish training was paid. Okta enables our employees to get to their applications wherever they are and enables a mobile workforce., Once Live Nation decided to implement Okta as its identity solution, the company was able to deploy the software quickly. Copyright 2023 Liveops, Inc. All rights reserved. Liveops | Okta Passwordless. Actual earnings may vary depending on client opportunity and support required. Pass a self-funded background and credit checkThis business expense (just $24.99) is required by our clients and the responsibility of the applicant. This field is for validation purposes and should be left unchanged. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. It changed what we focus on as IT, he says. With 15,000 employees working in different time zones, in different locationsin offices, airplanes, trains, everywhereand on different devices, having best of breed tools and consistent access to them is crucial to the smooth operation of the company. about the agent experience and application. Keep in mind, the more you service, the higher your earning potential! Cons are having to provide your own equipment. Okta has the same vision we do, Okta is working with technology partners that fit with where we're going. For example, Live Nation currently uses one cloud provider; and Huckabay is in the process of implementing a second cloud. management. Sign an Independent Contractor Agreement. Its a huge volume of work, and thats why Live Nation provides its people with best of breed collaboration, communication, and productivity tools. Easy access was particularly important for the tools Live Nation employees and management use daily to keep in touch and work efficiently. Find Out How & Apply . But workers have a lot of complaints about the unpaid training and the fact that you must commit to be available during certain hours. We couldnt have done it without Openforce. The sign-in URL is the web address you use in your desktop browser to access your company portal. Then Liveops is looking for you! Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. No ones done this, Huckabay says. Remote work is undeniably popular and LiveOps offers that. Browse case studies, customer service tips and other helpful resources for enterprises. Okta allows us to deploy those apps almost seamlesslywe can just push them out to people as and when they need them., Okta is accessible anywhere, from any deviceMac, PC, tablet, laptop, or mobile. The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. Liveops, Inc. | LinkedIn After weeks of unpaid training where the training facilitators are rude and condescending you will spend time studying for a role where you will ultimately not have any shifts available to work. The world's largest organizations trust the Okta Browser Plugin to protect their people's passwords and securely log them in to their business and personal apps. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. Assist customers with orders, questions, and returns. The cons are being able to work in your own home. Live far from an urban center? The customer service industry can be tough at times, so in order to attract and retain customers, its important to provide them with the best service and care. ; The user selects the Duo Security option. Learn more about how Liveops virtual contact center solutions can scale your business. Customers sometimes need to speak with a live agent. You can also manage cookies in your browser settings. The more investment you make in yourself, the greater the reward. See Capabilities for more details. We help you work around your life, whether it be the wee hours of the morning or after the kids are in bed, weve got opportunities. Your customers deserve the best at every touchpoint. It had to work on any device, including mobile phones, and it had to be entirely cloud-based. Improving Peoples Lives. Weve been welcoming customer-focused professionals and businesses into a thriving agent community for over 20 years. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. Community. With Okta we're able to quickly deploy tools to new employees. Why Liveops - Virtual Call Center Solutions Life doesnt always run on a schedule. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 Liveops Okta. You get to dictate when and how often you commit to providing services. As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. The integrations looked complex. Login - LiveOps Inc. IT Support LiveOps, meanwhile, requires you to pony up $25 to pay for your own background check, and get trained on your own time. Log in. Liveops Nation - Virtual Call Center Community. Connect and protect your employees, contractors, and business partners with Identity-powered security. Password Remember me Or, sign in using: Build a thriving work-at-home business providing remote customer service for top brands. Openforce simplifies your contractor management processes by providing a single platform solution. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. Innovate without compromise with Customer Identity Cloud. Check the Eligibility requirements and make sure were currently accepting applications in your state. We had a combination of portals, adds Keith Myers, senior vice president of business technology for Live Nation. Liveops Agent Portal Okta - Explore Recent Join Liveops Nation and experience the freedom and autonomy of being self-employed! Rather, you are self-employed meaning you work for yourself, or your business. Okta Liveops: Flexibility. Check the Eligibility requirements and make sure were currently accepting applications in your state. Liveops exists to improve people's lives, and . Liveops | Okta . They don't promise a set rate of pay, but maintain that most companies pay 25 - 45 cents per minute but only when the representative is online. The amount of paper eliminated alone was a huge benefit. If you have not created a ticket yet then you would need to register or create a new ticket to begin. Outspoken. Mobile first. Enjoy the freedom and flexibility of being your own boss. Find Out How & Apply . Virtual Healthcare Call Center Services - Liveops Sign in. After working for three other WAH companies in the past, I can say this has been the best so far., Ive committed to different hours on different days and received absolutely no calls. Sign In | WebCE Stay ahead of workforce trends and hot topics by subscribing to Liveops Connections, our quarterly newsletter! To find out more, read our Privacy Policy and Cookie Policy. Support. Improving Peoples Lives. If agents are expected to honor a certain numbers of commits then LiveOps responsibility should be to ensure that there is a steady call flow., Larry Ludwig may well be the poster child for why people recommend blogging as a side hustle. 2023 Openforce | Privacy Policy | Terms of Service, Manual record keeping drains time and resources, Minor admin errors can create misclassification lawsuits, Compliance Director, UST Logistical Systems. Independent Contractors are responsible for expenses and control their profit and loss. Money is amazing, but like every job there are flaws. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. Cons. Our technical teams worked with the support team from Okta Customer First to really come to grips with the product; from there the major rollout was four or five months afterwards.. Contact - Liveops Collaboration tools are a huge part of us being successful, says Myers. Conducting inbound/outbound customer service calls. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. Help patients get the most out of treatment plans. He, Helen Spallas has worn many hats--investigator, janitor, tax preparer --but she didn't make six. The background check requires a $24.99 processing fee paid directly to our vendor. Sitting for free I might add., Side hustle success stories: Selling on Etsy, 5 New hustles good, promising and pretty bad.

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