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If purchased from a dealer, please include a copy of your dated sales invoice. Voice: 1-888-831-7669 We're here to support you while you continue to work remotely, and as you prepare to return to work safely. What is DTS X or Dolby Atmos Audio Format? Voir Nos Sites. A proof of purchase is required to complete a repair under warranty. Telephone support is available Monday through Friday 10:00am to 6:00pm EST, excluding holidays. Medical Product Support Warranty and support options for medical products and healthcare solutions. Display the screen of other devices on the TV using wireless connection, The Screen mirroring function doesn't work. Computers & Peripherals. Notice for Sony BRAVIA LCD HDTV. Sony is committed to continually improving our environmental footprint throughout the lifecycle of our products and services. 2886 Boulevard Daniel-Johnson Sony Music Classic artists to today’s stars, local and global. A newer version of your browser may be available, Check out the official Sony Electronics Support channel. What Android TV apps are available and how to install or uninstall the apps? Camera Sony World Photography Awards is the world's leading competition supporting undiscovered talents to take the next step in their career Animation Sword Art Online Synthesis -The Period of Alicization Project- to be launched in virtual world by Aniplex, one of the proud members of Sony Please call our Product Operation Support Center at 800-883-6817 or email our support team at ProSupport@sony.com. Service and Support » Online Support » Televisions & Home Theatre. Sony and the Environment How we’re reducing our eco-footprint through energy efficiency and recycling initiatives. Simply complete the information below * All fields are required. Important Notification About Battery Pack VGP-BPS26 in VAIO Personal Computers. Service et Support. Sony Pictures The hub for your favourite movies and TV shows. No Sound When a Blu-ray Disc Player Is Connected to the TV, TV is not working properly after an Android update, Software Update Doesn't Complete Using the TV Menu, Android TV: Problem Diagnosis and TV Information Tool, All Mobile, Tablets & Smart Devices products. For the complete terms and conditions for professional product support programs, please click on the appropriate link below: Read our Technical Bulletin and Service Manual subscription order form. This site uses Cookies to improve your online experience. End of support notification for products using the Windows 7 operating system Notice of Limited Warranty Updates for Sony Electronics Inc. and Sony of Canada Ltd. Hulu Service to end on Blu-ray Disc Players beginning August 2019 We apologize for any inconvenience and thank you for … Termination of PlayStation Now Service Availability, Termination of PlayStation Video Service Availability, Discontinuation of Video & TV SideView Functions. Sony and the Environment How we’re reducing our eco-footprint through energy efficiency and recycling initiatives. KDL-V26XBR1, KDL-V32XBR1, KDL-V40XBR1, KDF-E42A10 and KDF-E50A10 Software Update. Simply complete the information below * All fields are required. For additional information, please contact Technical Information Services at 408-352-4500, or email bssc.tis@sony.com. ; Sony Pictures The hub for your favourite movies and TV shows. Sony and the Environment How we’re reducing our eco-footprint through energy efficiency and recycling initiatives. REGISTER A NEW PRODUCT. Support / Contact Us Your inquiry and feedback is always appreciated. Support by Sony (application mobile) Ne manquez plus jamais une mise à jour ! TV FAQ - Connect to the Internet and other devices. Sponsor: Sony Electronics Inc.,16535 Via Esprillo, San Diego, CA 92127 Register for your chance to win a $1,000 Visa® Prepaid Card . Support / Contact Us Your inquiry and feedback is always appreciated. Sony Support on YouTube. Use this manual if you encounter any problems, or have any questions about your device. Continue to the site in English Continuer sur le site en Français. As of July 2017 Sony will no longer support dash and functionality will end. Support … Sponsor: Sony Electronics Inc.,16535 Via Esprillo, San Diego, CA 92127 Register for your chance to win a $1,000 Visa® Prepaid Card . Black bars appear on the top, bottom, and sides of the picture, My TV has lines on the screen, blurred picture, double images, or odd colors. To subscribe, please download and complete the Technical bulletin subscription order form. Projection Without Compromise. Product Repair. An error message appears when the Electronic Program Guide (EPG) of the Android TV is launched. LMD-X3200MD Ultra HD surgical monitor. Inscrivez-vous; Réparation et garantie; Trouver un magasin. SupportNET® Programs and SystemWatch® Remote Support enhance warranty services. PROService@sony.ca Termination of the Facebook App on Certain Televisions. Sony Training Institute -Offering Production, Post-Production and Maintenance Courses with an emphasis on real-life knowledge for industry professionals. Sony Pictures The hub for your favourite movies and TV shows. Where is the model name located on my product, Termination of the Facebook App on Certain Televisions, Termination of the YouTube App on Certain Televisions and Video Products, End of support notification for products using the Windows 7 operating system. Trouvez des informations et recevez des notifications instantanées à propos de votre produit. Existing users will be prompted to log in to complete a repair; new users may set up a free account. Please call our Product Operation Support Center at 800-883-6817 or email our support team at PROService@sony.ca. To schedule your unit for repair, complete a depot or field service request form. ... SEL TERMS AND CONDITIONS SEL PRIVACY POLICY CA PRIVACY NOTICE DO … Check out the official Sony Electronics Support channel. No sound or audio from the source device when connected to the TV with an HDMI cable, My TV doesn't output sound through the DIGITAL AUDIO OUT (OPTICAL) port, How to Use the Audio Return Channel (ARC) feature and troubleshoot problems. Notice of Limited Warranty Updates for Sony Electronics Inc. and Sony of Canada Ltd. Sony Music Classic artists to today’s stars, local and global. Parts & Accessories. If your unit’s warranty has expired, repairs are subject to a diagnostics fee. Easier access to support content . To contact a Sony Group company nearest you, select a category below and then choose your country/area. If you purchased the unit directly from Sony, this information is already on file in the system. Where is the model name located on my product. General information about connecting a TV to a computer for use as a monitor. Work Remotely With Sony Professional Solutions. As of July 2017 Sony will no longer support dash and functionality will end. Experience lightning-fast loading with an ultra-high speed SSD, deeper immersion with support for haptic feedback, adaptive triggers and 3D Audio, and an all-new generation of incredible PlayStation® games. Can I operate the TV without the supplied remote? Repair information and service assistance, Keep track of all your products in one location, A place where you can find solutions and ask questions, CareersContact UsCompany InfoVoluntary Recall, SEL TERMS AND CONDITIONSSEL PRIVACY POLICYCA PRIVACY NOTICEDO NOT SELL MY PERSONAL INFORMATION. If you have a repair in process, please contact your servicer for assistance. End of support notification for products using the Windows 7 operating system Notice of Limited Warranty Updates for Sony Electronics Inc. and Sony of Canada Ltd. Hulu Service to end on Blu-ray Disc Players beginning August 2019 REGISTER A NEW PRODUCT. PROService@sony.ca. Please call our Product Operation Support Center at 800-883-6817 or email our support team at PROService@sony.ca. Your registered products in one place . The LED light blinks/flashes, or lights up in different colors on the TV, My TV has no picture, no power, or the LED light blinks/flashes red, My Android TV continuously restarts after a firmware update, How to Initialize the Touchpad Remote Control, Using the Touchpad Remote Control with Your Android TV. Support by Sony (application mobile) Ne manquez plus jamais une mise à jour ! Sony is committed to continually improving our environmental footprint throughout the lifecycle of our products and services. Telephone support is available Monday through Friday 10:00am to 6:00pm EST, excluding holidays. Locate and order replacement parts for all your professional products. WARNING: eCigs, Vape Pens, and Lithium-Ion Batteries. Notice for Sony BRAVIA LCD HDTV End of support notification for products using the Windows 7 operating system Notice of Limited Warranty Updates for Sony Electronics Inc. and Sony of Canada Ltd. Sony Music Classic artists to today’s stars, local and global. For all technical support and PlayStation product support please contact us at: Sony Computer Entertainment America PO Box 5888 San Mateo, CA 94402-0888 Monday-Saturday 6:00 a.m. - 8:00 p.m. PST Sunday 7:00 a.m. 6:30 p.m 1-800-345-7669 (1-800-345-SONY) Sony and the Environment How we’re reducing our eco-footprint through energy efficiency and recycling initiatives. The best of what Sony has to offer on iOS or Android. Our service centers and field service engineers offer responsive repair and maintenance services. Inscrivez-vous; Réparation et garantie; Trouver un magasin. Please login to the reference library site to access technical bulletins. Sony news in your inbox. Please call our Product Operation Support Center at 800-883-6817 or email our support team at PROService@sony.ca. Voir Nos Sites. Product updates by email. Product Advisory . Connect your LCD TV to a network using a wireless (Wi-Fi) connection, Using the WPS (Push Button) feature to connect to a wireless network, Wireless signal drops or loses internet connection. Our site is not optimized for your current browser. An R.A. (Return Authorization) number is not required to send your unit to us. Computers & Peripherals Televisions Cameras & Camcorders Digital Music Players Other Products Sony Care Extended Service Plan Consumer Product Repair Status » Online Support. How to extend the distance that the remote control will work. Professional Services and Support - Sony Pro. Sony phone support is currently limited. Trouver un magasin Recherche. To get the full experience on Sony.com, please change your settings to allow JavaScript. Widescreen medical grade display with HDR Gamma support. Service Agreements -Purchase or Register your Sony Extended Warranty or SupportNET agreement. How long should the batteries last in a remote control? You will also be required to sign and submit this authorization form when sending in HVO units in for repair. All Downloads Manuals Questions & Answers. Ordinateurs et Périphériques Téléviseurs Appareils Photo Numériques et Caméscopes Lecteurs de musique numérique Autres Produits Programme de service étendu Sony Care État de Réparation des Produits Grand Public Consumer Products. Sony Pictures The hub for your favourite movies and TV shows. No picture or TV displays a NO SIGNAL message. To schedule service, find and purchase parts, view operations manuals, get the latest software and firmware, or register your warranty, visit  ServicesPLUS. Repair information and service assistance. Keep track of all your products in one location. Sony Pictures The hub for your favourite movies and TV shows. Black bars are displayed on the top and bottom of the TV screen or the picture appears cut off. How do I set up an Android TV for the first time? Telephone support is available Monday through Friday 10:00am to 6:00pm EST, excluding holidays. Technical bulletin subscription order form. May 15, 2009. Experience lightning-fast loading with an ultra-high speed SSD, deeper immersion with support for haptic feedback, adaptive triggers and 3D Audio, and an all-new generation of incredible PlayStation® games. Recommended viewing distance for watching TV. What is the difference between 1080p and 4K resolution? Our primary goal is to get your unit repaired and returned to you in an efficient manner. Sony Regional Service Centre, Ontario The following information outlines our basic repair procedures. October 12, 2011 . Medical Product Support Warranty and support options for medical products and healthcare solutions. Toronto repair form ›, Sony Regional Service Centre, Quebec complete a depot or field service request form. 2235 Sheppard Avenue East Get them the perfect gift using our holiday gift guide. Where is the model name located on my product. Television & Home Theatre. Sony Music Classic artists to today’s stars, local and global. Perform a software update on an Android TV. The next time you visit us we will take you to the site in the language you select today. Easier access to support content . We're sorry. See everything new from the world of Sony USA—including electronics, PlayStation, movies, music and TV shows—plus find support for your Sony products. Sony and the Environment How we’re reducing our eco-footprint through energy efficiency and recycling initiatives. Service et Support. Sony Support Televisions & Projectors. Register a Product. The entire picture has a red, green, or blue tint. For all technical support and PlayStation product support please contact us at: Sony Computer Entertainment America PO Box 5888 San Mateo, CA 94402-0888 Monday-Saturday 6:00 a.m. - 8:00 p.m. PST Sunday 7:00 a.m. 6:30 p.m 1-800-345-7669 (1-800-345-SONY) For repair services offered for HVO medical recorders, please read our Business Associate Agreement (BAA). Contact Support. Sony and the Environment How we’re reducing our eco-footprint through energy efficiency and recycling initiatives. Get answers to the most frequently asked questions about Sony products. WARNING: eCigs, Vape Pens, and Lithium-Ion Batteries ... SEL TERMS AND CONDITIONS SEL PRIVACY POLICY CA PRIVACY NOTICE DO NOT SELL MY PERSONAL INFORMATION. Sony Music Classic artists to today’s stars, local and global. Sony Support Televisions & Projectors. It looks like JavaScript is disabled in your browser. Ordinateurs et Périphériques Téléviseurs Appareils Photo Numériques et Caméscopes Lecteurs de musique numérique Autres Produits Programme de service étendu Sony Care État de Réparation des Produits Grand Public ; Sony Music Classic artists to today’s stars, local and global. LCD TVs (Android) LCD TVs (Android) Search. © 2004 - 2020 Sony of Canada Ltd. - Terms and Conditions of Website Use. Be among the first to get the latest All Downloads Manuals Questions & Answers. Technical bulletins are available on a subscription basis online. Sony Pictures The hub for your favourite movies and TV shows. What is the Wi-Fi Direct feature of my TV? We recommend downloading and installing the latest version of one of the following browsers: Our site is not optimized for your current browser. Online Support. How much space is needed around the TV to ensure proper ventilation? Product updates by email. Trouvez des informations et recevez des notifications instantanées à propos de votre produit. Include a complete depot request form and contact info with your unit. LCD TVs (Android) LCD TVs (Android) Search. Trouver un magasin Recherche. Welcome to Sony Canada / Bienvenue à Sony Canada. Important Notification About Battery Pack VGP-BPS26 in VAIO Personal Computers. Televisions & Home Theatre. Laval, QC H7P 5Z7 How do I install, launch, or uninstall (remove) apps on an Android TV? Suite 700, Toronto, ON M2J 5B5 Classes feature a balance of presentation and hands-on experience. Support Bulletin FAQ Manuals. ... SEL TERMS AND CONDITIONS SEL PRIVACY POLICY CA PRIVACY NOTICE DO … Your registered products in one place . Product support & customer relations. Telephone support is available Monday through Friday 10:00am to 6:00pm EST, excluding holidays. IMPORTANT NOTICE. To contact a Sony Group company nearest you, select a category below and then choose your country/area. Voice: 450-973-6030 Cookies for Sony Website. I Can't Find the Web Browser App on My Android TV, General troubleshooting for app related issues, Update pre-installed apps on your Android TV.

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