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All rights reserved. You can keep your Straight Talk phone number after canceling their service. All other trademarks, service marks, and trade names referenced in this site are the property of their respective owners. WebTo Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. Refill with your credit card right from your device. They lease service from AT&T, Verizon, T-Mobile or Sprint. Straight Talk I have purchased my plans by the year for long time as well. Straight Talk Wireless The customer service hold times are so long even after holding for almost 2hours the representative somehow hangs up again only to call back and the phone does the exact same thing the previous representative did after I explained the situation yet again this has become a routine thing with straight talk not to mention the service is becoming horrible calls dropping no service the list goes on!!! Only for personal use. I had straight talk for years. Text 611611 to check your balance, get refills and much more. They say they'll call you back. DO Not do business with thieves. They are a SCAM!! WebContact Us Now. Calls must originate from the US or Puerto Rico. Walmart is the exclusive retailer of Straight Talk service, although it is possible to purchase Straight Talk service and devices through the company's website or telephone-based customer support. She switched me over and I told the next person what happened. In case you need more clarification, feel free to leave a comment, and we will get back to you as soon as possible. If you arent satisfied with Straight Talks service quality, you might want to cancel your subscription and switch to a new carrier that delivers the quality youre looking for. FACEBOOK SUPPORT Everyone is on Facebook, and so are we. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Depending on location, powered by 5G or 4G I have questions that Wal-Mart can not answer. I tried to pay my bill and they told me that they never got my money and wanted to charge me again. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. You may also Activate your New Straight Talk phone by calling our Customer Care Center at 1-877-430-CELL (2355) from another phone. Check the "Battery Use" screen to review features or functions that have been consuming your battery. Nobody can help me. If you need to see tips for WiFi connectivity, click here. ^FT Sometimes you might consider switching from Straight Talk to a new carrier because you got a better deal. Call (888) 442-5102 to request an unlock. No one knows how to help or even cares. PLEASE if you want good service or a good phone plan look ANYWHERE else. Straight Talk Wireless Please click on www.straighttalk.com/Coverage to view our Service Area Map. Check your balance, refill or manage plans and phones with our 611611 text feature. Find answers to common Straighttalk questions below. I am very upset that they would not honor the warranty that the phone was supposed to have. Stole $57.98 from me. You can call us directly and we will help you. You can purchase the latest phones or keep your own to take advantage of the companys clear and consistent nationwide coverage. How Do I Purchase a Plan with Straight Talk? Customer service is the worst, worst trained individuals on the planet. I have been calling them for 3 day's in a row and have been on hold for hour's at at time. You will need to enter either a Service Card PIN or a credit or debit card with the Visa/Master Card logo, in addition to your phone information and zip code. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Unlimited international calls are available to landline and mobile numbers in select destinations only, which are subject to change at any time. They asked if they could call me on a different number to troubleshoot. He said he was sorry but not allowed to once the ticket said it was denied. They have one of the most dependable 4G LTE networks in the United States among low cost carriers. And should that be the case, you might want to cancel. You can contact us at 1-877-430-CELL (2355) to change it. He hung up. Tried porting it back to my old carrier and the number is GONE! then don't hesitate to contact us, Home / Guide / [Answered] How to Cancel Straight Talk Service Guide. Get rewarded with Free Service at Straight Talk Rewards. The 2nd person wanted me to scratch off the pin on the data card. This company and the people who work here are so horrible. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. WebStraight Talk, Inc. Hours: Mon-Sun: 8am-12am EST; best time to call: 8:15am. I ordered a Samsung Galaxy S10 from their website. Straight Talk customer care can address many of the most common customer service issues experienced by wireless service users. You can help! The appeal of Straight Talk is its flexibility and affordability. You have exceeded the amount of Smartpay items allowed in your cart. I asked for a manager or someone that could do something. And you can click here if you want to compare all the contact information we've gathered for Straight Talk. Copyright 1997-2023 Ripoff Report. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. You can use our automated system or speak to a Customer Care Representative. Straight Talk is a registered trademark of TracFone Wireless, Inc. All other trademarks, service marks and trade names referenced in this site are the property of their respective owners. I have now made five separate trips to Walmart in process of trying to set up a service plan for a phone I purchased on Monday. As with Live Chat, you'll have the advantage of being able to keep a record of your interactions with your customer service representative. I have never experienced worse customer service in my entire life. We also highlighted some reasons you might want to cancel your Straight Talk services. Straight Talk Wi-Fi: Use a secure Wi-Fi connection to stream music, video, and other data heavy content. J.D. Straight Talk could never get my phone to activate. Actual availability, coverage, and speeds may vary depending on address/location, signal strength, network connection and traffic. He just did want to do it. How Do I Check If My Balance Is Due on My Straight Talk Phone? Straight Talk is one of the leading wireless carriers in the United States. Access the Wifi Optimizer to help reduce data usage. Your transfer of a Phone Number from your current wireless carrier to a New Straight Talk may take up to 7 days and in the case of landline numbers, transfers may take up to 30 days. Been a customer for almost 8 years now and I recently bought a iPhone from straight talk. They switched their phone towers to use Verizon towers and have no idea what the f they are doing. BasicTalk Meanwhile, she said their is nothing wrong with my phone. Whatever the case, always speak to a Straight Talk customer service rep to know if youre entitled to a refund or not. You may transfer your telephone number from another company to Straight Talk. I can call my son in Maui. I want to keep the phone just someone lying to me like that is crazy. When I FINALLY got a hold to someone they had the nerve to tell me that they cannot refund me my money. You have signed up to receive notifications to let you know when Straight Talk Home Internet Service is available at your address. There are five different plans to choose from that offer different data, speed, coverage and pricing options. Your transfer of a Straight Talk Number when upgrading to a New Straight Talk phone may take up to 24 hours. The ABSOLUTE WORST decision I ever made was switching to Straight Talk!! The phone was bought 7 months ago (has a 1 year warranty). Hopefully, that will prove to be a better choice as I run a store and absolutely have to have reliable service. Since youre no longer interested in their services and have requested them to cancel your subscription, you must return their phone and any other accessory in your possession. Here are 8 tips for writing great reviews. Straight Talk Consumers want to see how a business took care of business. Great help!!! Straight Talk is committed to providing our customers the best customer service. Your first look into Straight Talks coverage should be a study of the 4G LTE coverage maps of each major network. I told all of them the error I got. Its slower data speeds may not work for people who use their phones for streaming. Sign up to receive our free weekly newsletter. Before you can cancel your Straight Talk subscriptions, youll need to know your account information. Some of the information you might be asked to provide include your phone number, the name associated with your account, the account number, and your PIN. The latest complaint No mobile service was resolved on Jan 16, 2023. Straight Talk Phone Number 2023 Trustpilot, Inc. All rights reserved. Copyright 1997-2023, Ripoff Report. There are no credit checks, and you pick the plan and activate your account. Check running services and close unnecessary applications. There isn't a clear warning about this and they won't give you a refund if you buy service that doesn't work for your phone. Please select which one you wish to keep. You must remove something in order to add this {{prodName}} to your cart. I do NOT recommend Straight Talk, since they will not do honor their warranty! Imagine not being able to call the police? This helps your unused balance roll over to the next service cycle. Press 1, then 5, then press # three times. Corporate Advocacy Business Remediation and Customer Satisfaction Program. WebStraight Talk is a cell service provider that offers no contract plans for talk, text and data. I don't recommend Straight Talk to No one! WebSearch Newegg.com for iphone 6s plus straight talk. Listings for companies similar to Straight Talk: Customer service is awful. Typical issues include long wait times, customer service representatives who are unable or unwilling to offer solutions to typical user problems and language barriers. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. You have the option of purchasing a phone through Straight Talk or transferring Straight Talk cellphone service on to your existing phone. To create the accounts: IMPORTANT: Corporate email account set-up questions/issues (domain, etc) will need to be handled between you and the company you work for. I called customer service multiple times only to have the call dropped each time. Internet, (Kathy) Song Mo Xin Song Mo Xin Im not able to access my funds or be able to talk to a live representative unless I pay a $34k deposit. RATES EXCLUDE INTERNET SERVICE. He said he was not allowed to transfer the call to anyone else. And yes, there are several ways to reach the Straight Talk customer service team. Press 1 for English and then 4 twice through menu prompts. Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. I laughed as I am expected to have two phones when I am dealing with the issues. Live chat also provides you with a record of your conversation, something that can be useful if you have to escalate your concerns. Here are some common reasons you may be forced to cancel your Straight Talk subscriptions. WebAt Straight Talk, customer service is extremely important to us. | Never called . I will be looking for another pre pay service with hopefully much better customer service! Information may be transmitted with a delay and may not reflect actual balances. Reward Points can only be applied towards an eligible Straight Talk plan when you accumulate the total amount of points needed. While there are several ways to cancel your Straight Talk service, one of the easiest ways is to contact the Straight Talk customer service team. This number works. There is no spot reserved for this router, you will need to check service availability for your address. After setting the sync settings, emails will begin displaying on your phone. A month equals 30 days. Shop for phones, devices, accessories or bring your own device, Enroll in auto-refill or refill your service now. I am probably leaving them after over 10 years. Please select which option you would like to keep: You are going to logout in {{logouttime}} minutes. > Understand My Bill. It offers a wide variety of smartphones and allows users to activate service on their current phones. I gave him my code as I have done in the past. Companies can ask for reviews via automatic invitations. All Rights Reserved. My other carrier released my number which left me with no phone for 36 hours. Straight Talk is a registered trademark of TracFone Wireless, Inc., a Verizon company. Calls must originate from the US, or Puerto Rico. PHONE NUMBER 1-310-707-0000 or 1-866-701-5577 SUPPORT Get help with activation, set up, APN settings, and more by contacting our customer support team. Click below for our Contact Information and hours of operation! Use the charger that came with your phone to avoid battery damage. After installing it in my phone it said SOS for the cell signal. I never was able to get one. Straight Talk wireless offers customer service by a physical mailing address and toll-free phone support. I didnt know it was on auto pa Payed my bill and now I can't make or receive calls. Unlimited calling and other services for BasicTalk are based on normal residential, personal, non-commercial use. Straight Talk suggests having your Straight Talk device phone number and Straight Talk MEID DEC / Serial Number in front of you when you call to ensure getting quick and efficient service. MOBILE WEBSITES: Access the mobile web site version of your choice. But you have exceeded the number of items allowed per order. 2023 TRACFONE. WebChat with one of our agents live. Kept asking to speak to a manager but was told they were a manager. WebFor your convenience, you can use the information and Straight Talk porting instructions below to get your Straight Talk account number and password. If you think this information is inaccurate or know of other ways to contact Straight Talk please let us know so we can share with other customers. Straight Talk If they had just told me to put in a credit card on the account and use the original zip code, would have been solved a lot sooner. Access My Straight Talk Bill and Settings Online TRACK USAGE: You may download a Data Usage app such as My Data Manager. Why Can't I Talk To A Real Person. The Straight Talk call center that you call into has employees from Florida and is open Mon-Sun: 8am-12am EST according to customers. You'll get all the information you need right on your phone! Very frustrating since Im having to borrow someones phone. You will need to enter a Service Card PIN or buy a Service Plan to reactivate your phone. Straight Talk users call the company's customer service department for a range of reasons, including: Straight Talk offers toll-free customer service numbers, though there are different numbers depending on the type of service or device a customer uses: Hotspot, home phone, cell phone and "bring-your-own device" plan users each have a different number to call. About 5 hours later, I had not received the label via email, so I called back. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. To use this option, simply visit the Straight Talk official website. Straight Talk Customer Service WebStraight Talk is a scam For the last few months I have had data problems, connectivity issues, cannot log in to website or app. Just a Philippine call center that is undertrained and could care less to do their job. | Other terms and conditions apply. Listen: OBR Straight Talk Episode 8, We Suck Again! You'll see a list of merchants you've subscribed to. This number worked fantastically, and I got all I needed accomplished! Receive your unlock code via email. There is nothing like a good deal. We are sure when you signed up for Straight Talk services, they sent you a phone along with other accessories. If you paid for their service in advance, you are entitled to a refund. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, Englewood Church of Christ and Counterpart Mark McDowell, MCB Floris and Metropolitan Commercial Bank, Detective John Graves Detective John Graves Detective John Graves. I can not find a way to contact them if I am not a customer. Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. People do change cards. Walmart rep asked my address then recommended ST home internet. So if thats what you want, feel free to explore it. WebStraight Talk Customer Service Phone Number Phone Number:1 (877) 430-2355 Shortcut: Once the automated voice Average Customer Rating Score 1.6 Website: Straight Talk Website Straight Talk Customer Service Hours N/A - Edit Review/Comment Update Listing Reviews For Straight Talk Customer Service (13) dissatisfied Not user friendly at all! By texting keywords to 611611, you are consenting to receive response messages. For Straight Talk users who are no longer interested in the companys phone plans, todays guide will bring you up to speed on how to cancel your Straight Talk service. I can't say I've ever had to deal with a service rep but that's a perk ain't it? straight By account information, we mean phone numbers, account numbers, login details, and more. Some customers claim that Straight Talk throttles data too quickly and that there can be discrepancies between. While 800-876-5753 is Straight Talk's best toll-free number, there are 10 total ways to get in touch with them. I have never talked to a worse customer service line nor have I ever delt with a worst company. Simply let him/her know that youd like to cancel your Straight Talk service. I have been with Straight Talk Wireless for 3 years now. We DO NOT remove reports. I then got someone that I explained the situation to again, gave the person my ticket #, from earlier in the day, and he then stated that "my request was denied". Its location on this page may change next time you visit. F this company. OUR GOAL IS FOR OUR CUSTOMERS TO ALWAYS HAVE THE BEST MOBILE EXPERIENCE POSSIBLE. Service is currently available for your address. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. There may be more specific results for "straight-talk-.com", For more specific results for "straight-talk-.com", Showing 1-25 of 137,789 Found Reports I've had problems with customers service every time I've had a issue with my service. WebTo cancel your Straight Talk My Account subscription on PayPal, do the following: Login to www.paypal.com . Yes, as long as Straight Talk provides service in that zip code. Since these guys work around the clock, you can always reach them at your convenience and ask them to cancel your subscription. How Do I Register My New Straight Talk Phone? How Do I Activate My Straight Talk Phone? Your phone should be active within minutes; however the activation process may take up to one hour. I resisted but they insisted they needed the info and there would be no problem. Activation Find another carrier. Privacy policy It offers four different service plans with different data and storage options. I cant text their 611611 or make any calls, Ive done the reboot 16 times and everything Google has suggested and no luck. Sometimes, they might try to convince you to remain with them. Get fast shipping and top-rated customer service. Additional terms and conditions apply. on 2/28 at 12:51PM Plans include unlimited talk and text and high-speed data. I called ST customer service. While the company offers a wide range of phone plans to meet users needs, there comes a time when youre no longer interested in their service and want to cancel. Chat with Support Call Directly Need guided support? Becovic Management Housing discriminationnon lease renewal ..violation of the TENANT ADDENDUM Chicago Illinois, Anypip Red Carmen Ordered clothes 6 months ago and have not received the items. Reduce the use of the "Live Wallpapers" (These use processing power and memory). WebOverview of Straight Talk Wireless complaint handling. on 2/28 at 3:05PM I have been a customer for about 7 years (with 4 phones/lines) in my household. Will I be able to use my existing handset when I move to Straight Talk? File a Complaint Against Straight Talk Contact Straight Talk via live chat: Straight Talk offers a live chat option that might be an improvement over phone-based customer service. I am a prospective customer of Straight Talk. Learn More MEDIA CONTACT If you are a member of the media, please contact: [emailprotected] Online chat: If you think calling the Straight Talk customer service team will be a big deal, you can opt for the online chat instead. Navigate to the Support tab and click on Contact Us. Do not work with this company. Claim your profile to access Trustpilots free business tools and connect with customers. I've had Straight Talk for 2 years now and I have not a single complaint about their coverage, their service or the price. PICTURES AND VIDEO: Turn off automatic picture and video uploading or change your settings to upload on Wi-Fi only. It is impossible to talk to someone who speaks fluent English. Wow! I was a no show due to a soft water flooding of o Contact Us Called customer service and she did not help me at all. FAQ. You have exceeded the amount of items allowed in your cart. Straight Talk Contact Info. That person took my address, email address, and phone number. Calling customer support is useless. The phone is not within the Straight Talk Service Area Map . Straight Talk is a no-contract phone plan that shares networks with four major cellphone service providers. Click Submit'. I paid my bill *days ago and it still hasn't been added to my account and now my phone phone number ********** added refill service yesterday and phone is still not working. Wondering if a report is missing? I spent HOURS on the phone with customer service getting the same answer every time. The first rep. this morning said he'd call me back on my cell right off. Smart Pay items cannot be combined with other purchases. Enjoy reading our tips and recommendations. Once there, you can enter your mobile number to check your Service End Date. We also ensure all reviews are published without moderation. I have had nothing but horrible service ever since I've had this horrible carrier. WebShould you have questions or concerns, please contact us via chat or by calling one of our customer care representatives at ************** PIN ****. Unsubscribe at any time. Straight Talk The worst phone service ever!!!! That dirty freaking bad customer service is awful at Straight Talk. You will need to perform a separate checkout for the items in your cart. My phone went straight into roaming with the new sim they provided and has been stuck in roaming for like 4 friggin days. Pre-order items cannot be combined with other purchases. Visit our Bring Your Own Phone website at http://www.straighttalkbyop.com to check if your phone is compatible with Straight Talk. I guess you get what you pay for with the cheap service!!! Alarms, TTY and other systems may not be compatible. It's now been a day and half. You will need to perform a separate checkout for the items in your cart.
straight talk customer service
straight talk customer service