Tickets sales must be fulfilled via the delivery method indicated at the time of sale directly to the Buyer and no later than the shipping deadline communicated to the seller at the time of sale (Must Ship By Date). You warrant that You will comply with all applicable local, regional, country and international laws, statutes and regulations regarding use of the Site and selling value of the tickets. Except as noted in Section 2.9 a), the Seller must confirm the order within forty eight (48) hours of the sale of the tickets. For Customer Service enquiries, please visit our help centre. Our suppliers and co-brand partners are third-party beneficiaries of this Agreement. If We change this Agreement, We shall post a revised version of this Agreement, which shall automatically replace the terms of this Agreement. 2.15 Substituted Seat Locations. I'm aware that these tickets are in high demand, and this will be their last concert in the UK, so I managed to scrap together enough cash for a band I've been waiting my entire life to see. Wendy Martin, I have tried to sell a concert ticket with them. Can I cancel or change my purchase? Subscribe. If the listed ticket is not delivered, viagogo shall have the right to charge the Seller a replacement fee and other charges, as specified in Section 5. We will not allow You to buy or sell tickets before You have registered with Us. 2.10 Collecting Payment. In addition, You shall not now or in the future contest the validity of viagogo's Intellectual Property. I'm Travelling - where and when will I receive my tickets? 6.5 Tax Indemnity. No tickets arrived so on 15.6.17 I rang to be very ridley told there were no tickets available and they had sent an refund & email on 13.6.17 (Of which I never recieved). Is this your company? If the Seller is required to account for VAT (UK or other) on the sale of the ticket, the Seller should include the VAT (i.e., total) price when setting ticket prices on the website. Why can't I see my order or sale in my account? yahoo song song; jennifer oates daughter of warren oates; michelle robinson sid vicious wiki; jobs that make $60k a year without a degree; 310 east chicago street milwaukee, wi 53202; what is a midlife crisis for a woman; florida classic car show 2022. football managers without a . Kind regards To be a member of this Site, You must agree to accept the terms in this Agreement. The Seller will be paid 5-8 days after event if delivery of ticket was successful to the buyer. I wouldn't think it could be that improbable to query this as they have all the data available for them. Sellers: once your tickets have sold, viagogo charges a service fee. The software and the Site, including without limitation all text, graphics, logos, buttons, images, audio clips, and computer programs, are the property of viagogo or its suppliers, and are protected by country and international copyright, trademark and other intellectual property laws. All sales and bids are final. 5.4 Making Adjustments. 2.6 Pricing Formats. viagogo's liability to You or anyone else in any circumstance is limited to the lesser of (a) $250, and (b) the total value of all tickets and other items you bought and/or sold via viagogo during the action allegedly giving rise to liability. When You purchase tickets on viagogo, viagogo guarantees that You will receive the tickets You paid for in time for the event. The Buyer name and address is provided to Sellers for the sole purpose of delivering the specific purchased ticket(s) and may not be used by the Seller for any other purpose, either in connection with such delivery(ies) or separately from such delivery(ies). The compilation (meaning the collection, arrangement, and assembly) of all content on the Site is the exclusive property of viagogo and protected by country and international copyright law. 4.2 Stolen Property. 1.2 Ticketing Exchange. All trademarks are owned by their respective owners.OzBargain is an independent community website which has no association with nor endorsement by the respective trademark owners. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. 2.5 VAT on Seller Proceeds. If You do not agree with the terms of this Agreement or any revised version of this Agreement, do not continue to use the Services or this Site. 5.3 Disclosure of Information. So it seems like the extorbitant fee was for them to reorganising another 2 tickets. 2.5 Tax on Seller Proceeds. The revised version of this Agreement is automatically effective after it is initially posted on the Site. https://www.businessinsider.com.au/the-incredible-story-of-h. If you can't find your event, you can tell us about it here and we'll add it to our website viagogo reserves the right at any time to modify or discontinue, temporarily or permanently, the Site or any part of the Site with or without notice. Fixed Price: The Seller sets a price at which they will sell the tickets in line with viagogo's agreement with Paris Saint-Germain . Today I got a notification from my CC that Viagogo just charged me $197 for the cancellation of sales. This is so we can promote the sale of tickets and items that You list for sale. Any unauthorized reproduction, modification, distribution, transmission, republication, display, or performance of the software or the content on the Site is strictly prohibited. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Viagogo. viagogo charge for cancelling sale - knewlogistics.com No, once your tickets sell, you cannot cancel the sale as the buyer is expecting to receive them. I am now in a position that I am still waiting to sell my tickets (for a minimum of 1000) and I still can't. Except as expressly stated otherwise, all notices to You shall be sent to the email address You provided to us during the registration process. In the case a Seller has not confirmed a sale within forty eight (48) hours, or in the case a Seller Reports a Problem the Seller, including without limitation, may be subject to a replacement fee, other charges, and/or other consequences as specified in Section 5. We were due to see Ricky Gervais at the Mayflower in Southampton today, Monday 19.6.17 at 7.30pm. You agree to cooperate fully with such investigations, including without limitation providing Us specific information regarding your right to a ticket, the source of a ticket, your acquisition of a ticket, and the price You paid for a ticket. As part of the listing process, the Seller assigns a price to the tickets and provides information including but not limited to the event, date, section, seat, and row, and sale end date, all in accordance with the process outlined in the help pages. We may also first deduct any amount you owe us from any amount we owe you. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Sellers have forty-eight (48) hours from the time of sale of the tickets to Report a Problem if they are unable to deliver the exact tickets listed for sale. 23rd May 2017 - tickets are available to download By using this Site, You agree to accept such risks and agree that viagogo is not responsible for the acts or omissions of users on the Site. 2.9 Seller's Confirmation Obligation. Last year I put up a listing on Viagogo for 2 orchestral concert tickets. Copyright (c) 2006-2023, viagogo AG. We reserve the right to withhold payment if We have a good faith basis to believe such sales were unlawful or otherwise made in material violation of this agreement. Under no circumstances is viagogo liable for any additional costs You incur if you purchase tickets from a third party for tickets you were unable to purchase on viagogo. Fees at 133% of the ticket itself. I demand my money back as they never made the concert due to it being outside on the heat. Can I pick up my tickets instead of having them shipped? Event dates, times, venues and subject matter, which are listed on the ticket, may change. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Occasionally there may be reasons why the tickets can't be re-listed but it's usually because the event date is too near to allow secure delivery or upload to the buyer. You warrant that You will comply with all applicable local, regional, country and international laws, statutes and regulations regarding use of the Site and selling value of the tickets. I can't believe they are allowed to do this and that there is no method of recourse especially when I told them within the hour I didn't want the tickets. In Eastnor castle, not specified as outdoor. This is a terrible service and will be going to the ombudsman if I do not get a satisfactory result of compensation. These Terms and Conditions (including any documents referred to in it) ("Agreement") list the terms of the agreement between you and viagogo Entertainment Inc ("viagogo" or "We" or "Us") for the buying and selling of tickets ("Tickets"), and all other services that We provide (the "Services"). Sellers will be able to see the service fee and taxes on our fees before completing the sell process and committing to sell their tickets. I don't think you've got much to stand on here as you agreed to all of this as part of the service in trying to sell the tickets, I do think it's a little shady if they never told you how much the replacement cost fee would be prior to cancellation; Was there a warning prior to cancellation e.g. I'm from singapore and my number is +65 [protected]. During this time, the Site will be temporarily unavailable. There's no ' in my email address I have informed them off this and made sure it's right in my account but they still keep using the wrong email. 2.9 a) Exception to Sellers Obligation to Confirm. I want some kind of compensation and the fact you have had my money for months is totally unacceptable. In the case where multiple different Buyers are sharing the cost of a transaction and each paying part of the total amount (i.e. [protected]! Please remember that you will not be paid for this sale. 0. Yes No Contact Customer Support Regional Settings list of all forged in fire contestants; brothers taste of asia shut down; john o'mara gangster squad; There are still plenty of tickets available on the official site. 2.7 Payment Authorization. You are responsible for maintaining the security of your username and password and You are responsible for any action taken under your username or password. You agree that viagogo is not responsible in any way for the accuracy or suitability of any payment of taxes to any entity on your behalf. No refunds, cancellations or exchanges will be issued for date or time changes, partial performances, or lost tickets. Sellers who commit to send tickets directly to viagogo are not required to confirm the order. On Tuesday (June 13th), I ordered 2 tickets to see Steely Dan perform at the O2 centre in October ([protected]) and managed to grab decent enough seats for as much as 483.79. figueroa street shooting; jeffrey friedman chiropractor; gifted child humming; how to adjust sim max driver; viagogo charge for cancelling sale. 6.11 Permitted use. In the event that the Buyer fails to return a Season Card to viagogo within 24 hours of the event concluding, the Buyer agrees that viagogo may charge an additional failure to return fee of 200 per season card that is not returned to the payment method that was used to purchase the tickets. viagogo - Buy & Sell Concert, Sport & Theater Tickets 4.3 Sellers Shall Not Include Promotional Material with Tickets. online tickets: afrikaans is groot south africa, ticket hasn't been refunded after re-listing, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. If the listed ticket is not delivered, viagogo shall have the right to charge the Seller a replacement fee and other charges, as specified in Section 5. I'm Travelling - where and when will I receive my tickets? 6.6 No Agency. 7.5 Miscellaneous. It states that if an event organiser offers tickets to . We will also add sales or value added tax on our fees as applicable. Since the email said I had 48 hours to confirm the order I did not think I would need to post them today. viagogo provides a service that allows members who want to buy tickets ("Buyers") to find members who want to sell tickets ("Sellers"). I am incredibly irritated by the atrocious lack of support I've received from viagogo customer service over the past few days. mrs browns boys show tickets - no tickets. On my account it says that customer support is no longer possible as I have been refunded (see photo attached) If You receive tickets from the Seller that are not the tickets you ordered or tickets that are invalid and not honoured at the venue, we strongly advise you to Contact Us to report the issue. Forms must be returned to viagogo 5 working days after receiving them, in order to apply for a refund. If you cannot use the tickets you purchased and there is still time before the event date, we advise you to re-list them by clicking on the "Sell" link on the event that you have tickets for. 2.12 Ticket Fulfillment. 5.1 Investigations. Please use caution when using the Site and remember that there are risks of dealing with people acting under false pretences. Our suppliers and co-brand partners are third-party beneficiaries of this Agreement. VIAGOGO scams their customers, DO NOT USE IT. The Seller is responsible for determining whether it/he/she is required to account for VAT on the sale of the ticket. Such sellers have no right to Report a Problem and the order is automatically confirmed immediately after the sale.
viagogo charge for cancelling sale