metalplex customer service

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Suggested companies are based on peoples browsing tendencies. Matt was great with getting my questions answered. Its georgous!!! This is the 12 inch. - Black / 46" x 12" / No I am updating my bathroom and believe me, I will be back to order a few more things from you. When I first saw the MetalPlex art, I was very intrigued and thought, "What a Unique Gift". It goes against our guidelines to offer incentives for reviews. Who Is MetalPlex? I have emailed and called for the last 3 weeks and gotten no response whatsoever.Customer service at Metal Plex isn't bad; it DOESN'T EXIST!!! Metalplex made a custom item for me which turned out absolutely amazing! We also ensure all reviews are published without moderation. Love these mountains. For inquiries, telephone and email are used. I ordered my product on 1/2/23 they claimed it was on the way, gave a tracking number. Please share your experience, as well. Yvonne M. Great product. Dawn B. MetalPlex mainly provides electronic gift cards ranging from $10 to the $100. City of Industry, California, United States. I took a chance to see if Matt could create something for me so I sent him a few pictures of Mt hood and was blown away with the delivery! Search for answers on our support pages and within our knowledge base. Shella accepts the following payment methods: Items returned within 14 days of their original shipment date in same as new condition will be Color Black. The whole process of purchasing and delivery was great! The Scam Detector VLDTR is not a vanity tool. Hand Crafted Metal Wall Arts in SoCal The ultimate durability + aesthetic Eco-friendly. If you ask yourself how to report a scammer, whether or not from the same Wall Arts sector as metal-plex.com, you can do it to the Federal Trade Commission. I'm on my 5th correspondence with them & they will not give me a way to return. Customers can definitely save lots of money with the help of Usa.coupert.com! Notify me about the newest scams every week. Please continue to check your tracking number for updates. But I know their products are light weight so I went for it. Very well made. Claim your profile to access Trustpilots free business tools and connect with customers. Came with everything needed to hang. With over 22 million NFTs minted and over $3.6 billion in commerce, the top creators and game studios use Metaplex to create, grow, and engage their communities. It appears to be similar to metalmaybe foam sandwiched by thin slices of metal.? this is my second order from this place. I ended up using small brads instead, which worked perfectly. Will NEVER do business with metal-plex again, We thought the package would arrive at our front door (as the other package from you had) but noIt was a very windy day so we thought it might have blown awayso we searched the neighborhood and no package was found. Just plug in your AAs and you are on your way. Took a few days to ship out but worth the weight. They create a mailing label but never send the product. Absolutely LOVE the Mt. I'm on my 5th correspondence with them & they will not give me a way to return. They loved it! All your personal information is stored online against your will. I was worried because it took awhile to come and I had read some bad reviews. I made a mistake in the size I wanted in the order and realized it a couple of days later. This monogram address plaque is a great housewarming gift, wedding gift, or just a great way to make your house even more of a home! Black. I've had it a couple weeks, but waited to get Christmas stuff off the wall. We will definitely make more purchases in the future. They are based on the quality of the customer service in its Wall Arts field, public feedback, complaints on social media, the technology used for the website, and domain name authority. Customer is responsible for shipping charges when making returns and shipping/handling fees of I will never buy from them again. I love it! Find out how we combat fake reviews. Wonderful customer service. These guys are hacks. Got this for some contrast to all the dark wood and steel. International Association of Better Business Bureaus. The Scam Detector algorithm gave the rank relying on 50+ relevant factors. Customer Service for MetalPlex is absolutely THE BEST! Horrible, horrible, horrible. I love it! I left a message and took pictures to show them what occurred. I was worried because it took awhile to come and I had read some bad reviews. The Scam Detectors algorithm gives this business the I can't get a hold of anyone and I'm very disappointed with the fact I spent $173 on something that's broken. Trying to return is a nightmare.they take days to get back to you & try to negotiate a 70% refund. Very light weight. +91-8918076038. The order took a much longer time to arrive than what the order e-mail lead me to believe when they said my order was on the way. Loved the clean lines it has. In order to cover their delay mistake. However, we will work with the buyer to come to some sort of resolution. Thanks for the great product. Exactly what we wanted. They havent shipped the missing item yet. What more can you ask for? on Reddit, Share MetalPlex will post the discounts and Discount Code information on its social media site. If you are reaching out because you placed an order, but your tracking information is not updating, please note that USPS & *** tracking system is lagging behind and that your order is moving but the tracking may not be updating yet. needed some wall decor. Great craftsmanship, well made and reasonably priced. I own a campground and ordered 12 pieces for decoration in cabins. gonna be great reminder of home, Fits my space perfectly took me forever to figure out what size to order but I am glad I finally pulled the trigger. The customer will be automatically refunded through the original payment method. . MetalPlex mainly provides electronic gift cards ranging from $10 to the $100. I can say that this company responded quickly to my MANY inquiries about non-delivery. Thank you for clarifying which side is the back side & for the extra gift of the name plate! Super easy to install. It was totally protected by the packaging. Misha could not have been more helpful. Please share your experience by adding a thought. Perfect house numbers for our lake house. Your email address will not be published. Great quality and just what we were looking for. Other powerful elements include, but are not limited to, Alexa rank, IP address, SSL certificate, and presence on fraud forums and bulletins. We also have the salmon. Very nice quality and they even sent me a name card! The company's gift card will be printed on the sales receipt for in store purchase. Right now it sits above my bed, in our RV. Custom design team was super easy to communicate with to get a custom sign made. The pieces are scratched up. Domain age, Alexa rank, HTTPS valid, Blacklisting, SSL certificates, Source code, Location, IP address, WOT Trustworthiness, Spam reports, Advanced technology, Privacy Policy, Terms of Use, Contact options, how to remove personal info from the Internet, How to Tell If An Online Transaction Is Safe, 7 Surefire Ways to Spot if a Website is Safe to Use, How To Remove Your Personal Information From The Internet, How To Tell If Someone Is Scamming You Online. You can also find useful discounts and more other newsletters in your inbox. Needed something that would take up some space and this was pretty big and looks good. It automatically blocks 100x more harmful websites than competitors and 10x more malicious downloads than any other security tool. Please send us a message to request your custom order. My son loved it. I'm happy with the overall look, but what I'm surprised with is the thinness of the aluminum around the composite core. All the suspicious sites that Guardio blocks are mostly encountered by you when clicking on unknown links in emails, social media scams, popups, and ads. Find out how we combat fake reviews. It took me a while to actually order it, but they were always quick to respond and help when I asked. We love how this came out for us. This was absolutely perfect and communication was great! We have received it and we will be replying to you as soon as we can. Remember that this bank or credit card company may also need some time to process and mail refunds. Trying to return is a nightmare.they take days to get back to you & try to negotiate a 70% refund. They look great and were easy to install. Do not purchase from here. Packaging was great with no damage. On the second piece - no issues and were happy we gave them a second chance. I tried calling them at the listed company number over *********************************************************** the line is busy. So happy i did! 0. They are based on the quality of the customer service in its Wall Arts field, public feedback, complaints on social media, the . Ok. Log in. Have you connected with these folks? -****. Dont hesitate to order from this company. PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. However, if this is the website you were trying to find information on, we are happy to provide you with a non-bias review and rank. While this room is not even trimmed yet, I knew just where this Moose belonged. All of our pieces are handcrafted in Austin, Texas. Well worth the wait! 1. I emailed and was . Here are 8 tips for writing great reviews. FULL RANGE OF ELECTRICAL & MOBILE PRODUCTS. Companies can ask for reviews via automatic invitations. Perfect center piece for our fireplace. Get free shipping and 60-day returns by the ways of becoming a member. The shipping is slow but worth the wait! Ive been a steel fabricator for 40 years and what we received looks like crap. AMAZING - perfect custom design. A wonderful piece and customer service! Its light weight and was super easy to hang. I had to spend about 20 minutes in my workshop doing this myself. Only thing they can do better is have the sizes side by side so you can get a better picture of the actual sizes. Joseph Carbonaro. (Mountains above Boise) I can see other purchases in my future. Need to talk to a representative? I have another coming tomorrow. Should you require information or help, please contact us by email or by phone and we will be happy to assist you. It came very nicely wrapped, no bent tips. will go good with the other grey in my room. It is not the version of metal that I assumed it would be. is backordered and will ship as soon as it is back in stock. Yes, we welcome all custom orders, including custom colors and sizes. Picture doesn't do it justice but it looks great! Suzanne Thomas. He us very very pleased. We LOVE our new mountain art piece. In an advertisement you see a person removing a piece of metal art from between two cardboard pieces - that would actually work and should be how they package. There are tons of scam websites out there. I wanted it to be a gift. On the first piece that we received - there were issues, and though it took several tries before we received one not damaged. 19937 Harrison Ave, City of Industry, CA 91789 I ordered a wall hanging from MetalPlex on 2.3.2022 and my **** account was charged $190.25 on 2.4.2022. When you contact them they say it should go out "this week" but doesn't. by Metalplex. We love it! Lots of compliments, I like it except it could be a little bit heavier material for the price I paid, This is a Christmas gift for my Daughter & Son-in-Law, I am very pleased with it and am proud to be giving it. Took 6 phone calls before we could get in touch with someone who would even stay on the line with us. Exactly what we needed and wanted. Reached out via email no response reached out again threatening to cancel the order and dispute with the credit card company, they responded and said they "expect" to ship it out within the weekgiven all the other negative reviews and string alongs I will dispute the order and cancel with the credit card company if it does not ship out this week. Absolute work of art! However, be prepared to WAIT a very long time. We work hard searching on the web, so you don't have to. I ordered as a gift.. we think it is beautiful! I've requested a full refund and if they want the broken pieces sent back they will need to send me a paid envelope and box. Most companies have a dedicated customer service team. Quality is terrific. I ordered another piece already !! Today is Feb 23 ~ *** statement still read the same.Metal-Plex does not offer a phone number for customer service Only way to contact them is through E-mail. . The first one came damaged in the mail and I contacted customer service and in no time I received a new one! Common. Obviously the pointy metal edges were going to break through the bubble wrap and get damaged. Customer service was a pain in the a** to deal with, would not issue a return or refund. It is pretty much (2) metal with semi-soft material in between that makes it more thick. Item will need bending back to get flat. MetalPlex is recruiting more members to join them. After not receiving the product or a tracking number I contacted the company via email asking for an update. They brought my idea to life! Items arrived 14 days after their original "delivery date" and one of the items was missing. I have pics of all the aluminum I removed, but I'm not sure if this review will let me upload them. It is awaiting carrier pickup since 2-07I cannot give more stars for something I have not received. Instead of making the address I ordered they sent my home address instead. FREE SHIPPING IN KUALA TERENGGANU +6012-9982552. 12112 Anderson Mill Rd Austin, TX 78726, Four Elements Alternative - Metal Wall Art, Name Monogram Address Sign - Metal Wall Art, Abstract Lines (Set of 2) - Wood Wall Art. How safe and trustworthy is it? Glad I got the largest mountains too! This monogram address plaque is a great housewarming gift, wedding gift, newly wed gift or just a great way to make your house even more of a home! Moving into a new place and i am so excited to get this up! Metalplex was absolutely AMAZING. I will definitely purchase from Metalplex again. Date of experience: February 17, 2023. I contacted them and they were quick to respond. Very nice product well made!! Buy METALPLEX Mountain Range Reflection - Metal Wall Art - Metal Wall Home Decor - Rust Free Outdoor & Indoor Wall Decoration Piece - Hanging Wall Art for Living Room, Bedroom (White, 40in x 11in): Wall Sculptures - Amazon.com FREE DELIVERY possible on eligible purchases In-store collection available within 1 to 7 business days. I was able to find something very similar on Amazon anyway. Nice work! How would you rate it? Village+Post-Sutabai dist-Purulia, west bengal - 723121, India. Quality of wall art is suburb. If we bought this at a craft fair for $10 it would be ok but for $50 no way. You've just researched metal-plex.com to see if this business and its website are legitimate. I was upset when it arrived, it was bent from shipping. Incognis results were verified by our team and are trustworthy. I love the size and workmanship and it just seemed kind of fun to have it walk above the cabinets! Misha could not have been more helpful. FINALLY we went to the kiosk mailbox as a last resort thinking the package was too large for itand there it was smashed into the large bin. . It is beautiful, my husband and I both cried when we took it out of the box , we lost our Baby , and the picture is so beautiful and life like , its like he is smiling at us ! Mountains - Metal Wall Art I own a campground and ordered 12 pieces for decoration in cabins. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Took over a month to ship. They replaced and shipped the item at no additional cost. Shipping label was created on 10/10, but apparently they had to move from ** to ** so they didn't end up . Customer service is also great. So to summarize a long process, they couldn't deliver on-time and the item I paid $254 was very cheap and not worth half of that price. You can get the removal service HERE. Of the 12, one came in broken. From $249.99 $265.99. We contacted customer service and she was very helpful - made some suggestions how to fix it and it looks perfect now. The shipping is slow but worth the wait! There are no refunds for customized products where the buyer misspelled the personalization. Want it for over my little sitting are and think it will go great! on WhatsApp. The most beautiful piece and the best customer service I have ever received. 2 weeks go by, no communication, no tracking number. Took a while to ship, but it is a busy time. There was a delay in shipping but it arrived eventually and is worth the wait. We ordered one for our home and ordered this second one for our new cabin in Tahoe !! Got it for my brother in the army do he would have a little piece of home. I was happy to give it as a gift thou it did take a long time to receive! Super easy to install. I dont understand how these people are even still in business. Great communication - will be using them again soon! I am giving them a single star since giving them no stars isn't an option. Was a gift for my sister & it was delivered very quickly. They need to really step up their customer service. Beautiful piece! Second one arrived in perfect condition! MetalPlex works hard to be diligent and creative, providing its clients with the highest-quality wall art along with the greatest customer support in the business. I messaged Matt and got a very quick reply and a brand new one sent free of charge all the way to Alaska! It was bent. The sign is so cute and is very high quality! Looks great on our stairs, great against the white shiplap. The item arrived promptly and packaged very well. City, State. We use dedicated people and clever technology to safeguard our platform. It originally got lost in the mail. we hung it up right away thank you. We painted in a snowy scene because our mounting wall was not white. We opened it and it's perfect. 2 weeks go by, no communication, no tracking number. So far they have not replaced it either. Light weight, and had to use wall adhesives as described to hang since we got the smaller version. Escalation to live agent support is available to customers with an active Arlo service plan or trial.

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