charlotte airport baggage claim phone number

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If you'd like to add a comment to this article and share your valuable feedback and opinions, please Free Wi-Fi is available at CLT for passengers to use in all public areas. Airport Address: 5501 Josh Birmingham Pkwy., Charlotte, NC 28208 Distance From Uptown Charlotte: 8 miles (13 km) Website: cltairport.com Phone Number: 704-359-4013 Destinations Served: 179 nonstop destinations globally Daily Flights: 1,424 Flight Information: Departures and arrival information can be viewed online. Certain events,such as the current situation in the airline industry, which is suffering from bottlenecks and a shortage of staff, adverse weather conditions, technical problems in the baggage handling areas or a bag tag becoming detached, can sometimes lead to baggage items being damaged or not arriving at the destination airport at the same time as their owners. Safe travels! The first 15 minutes are free, with each hour costing $6, up to a daily maximum of $24. If your baggage is damaged, please report this immediately at the airport or online, or within seven days at the latest. For prohibited items open http://www.tsa.gov/public/ For Global Entry info open cbp.gov.globalentry/about Security checkpoints are open at the following Concourses, operating at different schedules: Walkways from the Level 2 elevator lobbies provide access to and from the terminal. It also accommodates baggage claim A1-A3, B, C, D, and E. In the same area, there is also an Info desk, ATM and Baggage service between B and C. Daily Flights: 1,424 Opinions and recommendations are ours alone. Airport Parking signs on the roadways also provide timely parking facility status updates. CLT participates in Global Entry for expedited international clearance of pre-approved, low-risk passengers. Many of the credit card offers that appear on this site are from credit card companies from which we receive financial compensation. When a passengers wheelchair or other assistive device must be disassembled for stowage during air transportation, the airline must return the assistive device in the same condition in which the airline accepted it, including making necessary repairs if the device is damaged. If an airline unreasonably refuses to consider a bag lost after it has been missing for an unreasonable period of time, the airline could be subject to enforcement action by the DOT. Please click here if you want to report about Delayed Baggage. Charging Stations:These can be found in all concourses and some gate areas. Learn more about the process for delayed and damaged bags. Lounge access may be restricted at times due to capacity. FRALH12345), and also change your details. Award nights for Marriott Bonvoy members start at 30,000 points per night. What to Do When the TSA Finds a Prohibited Item in Your Carry-on Bag, The Best Underseat Luggage of 2023, Tested and Reviewed, Charlotte-Douglas International Airport Guide, The Top Tips For Visiting Disney California Adventure, Chicago Midway International Airport Guide, Airline Lose Your Luggage? When does an airline consider a bag lost? Please save your control number; you will need it when communicating with TSA and to check your status. The main terminal is the central body of the airport and consists of 3 levels. Please report any damaged baggage immediately so that we can attend to the matter as quickly as possible. This is the best place to start. If in doubt, please contact each agency individually. The rental car facility is located outside the terminal on level 2 of the hourly deck. For prior safety, always take picture of the ticket on your phone. At Frontier Airlines, we are committed to serving our customers quickly and efficiently. Payment methods include coins, cash, American Express, Master Card, Visa and Discover. You can change the delay claim to a total loss claim any time within two years from the original delay claim filing date. All designated smoking areas have been improved with enhanced air circulation. Take exit 32 from I-85 N to merge onto Little Road Road and continue onto N. Josh Birmingham Parkway. Members also have access to The Club CLT and Gameway. An attendant will park your park vehicle and help you with luggage as needed.. A variety of car services are available, including car washes, NC state auto inspections and more. Website: cltairport.com DISCLOSURE: We may earn a commission when you use one of our coupons/links to make a purchase. Lounges marked as N/A only allow entry for eligible passengers in their premium cabins, frequent flyer programs, or participating credit card programs. Air Canada, Contour, Delta Air Lines, Frontier Airlines, JetBlue, Southwest, Spirit, Sun Country Airlines, Swift Air, United Airlines, Viva Aerobus, Volaris. Charlotte Douglas International Airport (CLT) General Information Terminal/Gate: A10 Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departure . The information provided is for informational purposes only and should not be considered financial, tax or legal advice. Please enable JavaScript to fully experience this site. Daily parking is reasonably priced at CLT, but if youre looking for the cheapest option available, or to combine your parking with a hotel stay, then be sure to check availability at hotels and off-site parking lots. Follow I-85 N to Little Rock Road in Charlotte. Conditionally approved passengers are required to attend an interview at a Global Entry Enrollment Center to finalize their application. JetBlue Airlines: 704-264-0728 or e-mail cltlostandfound@jetblue.com, United Airlines: 704-359-8765 or 800-221-6903 or e-mail web-baggage@united.com, U.S. Airways: 704-359-8765 or 800-428-4322. Passengers should stay in close communication with the airline after filing a claim and during the baggage location process. Take US-74 W from Charlotte and after approximately 4.5 miles, use the left 2 lanes to turn left onto N. Josh Birmingham Parkway for access to the airport. For more information on our advertisers, see here. Email needed if you'd like comment updates. This site does not include all credit card companies or all available credit card offers that are on the market. It may be helpful to use this technology to locate your baggage, if available. Traveling is certainly a stressful experience, and Charlotte-Douglas International Airport is one of the busiest in the nation. You can report the damage to the Lufthansa baggage tracing counter at the airport. Gates A1 to A8, and A10 to A13 are closest to the main terminal and gates A21 to A25 and A28 to A29 are further north of the airport accessible via a connector with moving walkways. Contact American Call us Reservations and ticket changes Come see us Ticket sales centers Products and programs Payment options AirPass Contact Business Extra Contact gift card support Contact Group & Meeting Travel You may also like. Frontier operates out of Charlotte Douglas International Airport and flights usually depart and arrive from Concourse A. Charlotte Douglas International Airport does accept mobile boarding passes. Alternatively, when picking up passengers, visitors can park for free in 1 of the 2 cell phone waiting lots until the passenger calls for pick-up. The Hourly Deck is also the most convenient parking option if you prefer to meet your passenger in the terminal. You should not have to re-check your bags when you arrive to CLT from Connecticut, but you will need to on the way back since youre flying in from outside the country. The concourse has an American Airlines Admirals Lounge and a range of shops and restaurants. The Special Drawing Right (SDR) is an artificial accounting unit created by the International Monetary Fund (IMF). Once an airline determines that your bag is lost, the airline is responsible for compensating you for your bags contents - subject to depreciation and maximum liability limits. The Montreal Conventions international baggage liability limit is reviewed for inflationary adjustment every five yearsby the International Civil Aviation Organization (ICAO). An American Express Centurion Lounge is also located in the Concourse D/E connector on the mezzanine level. Here's What You Can Doand How You Can Avoid It, Louis Armstrong New Orleans International Airport Guide, Hartsfield-Jackson Atlanta International Airport Guide, I Traveled to a High-Risk Countryand It Ruined Airport Security for Me, Don't Leave Home Without the Best Travel Accessories, Southwest Airlines Unaccompanied Minor Policy, Ellison Onizuka Kona International Airport Guide. This interactive map includes the same points of interest as the printable PDF CLT Terminal Map, but allows you to filter your view by selecting a category of interest. Charlotte Douglas International Airport does not have CLEAR at any of its security checkpoints. Any additional time will be charged at a reduced rate of $28 per hour. Share sensitive information only on official, secure websites. The Embassy Suites by Hilton Charlotte is not only close to the airport, but other area attractions as well like Bank of America Stadium, Charlotte Motor Speedway, Discovery Place Science, and SouthPark Mall. Since you are traveling from an international destination, you will first need to clear customs, and then you will be required to go through security once you get to the terminal your flight will be departing from. Advertiser Disclosure: Many of the credit card offers that appear on this site are from credit card companies from which we receive compensation. Amar was born and raised in England and sadly didnt catch his bout of wanderlust until his early twenties. Its best that you check with your airline whether this is available. Use this tool to help you get between terminals, No destination-specific delays are being reported at. Unfortunately, there is no way around that. If, after baggage reclaim has ended, you have not found your baggage, please report this immediately to the baggage tracing counters or, as is possible at most airports, preferably online. HMS Host handles the stores and restaurants in the Charlotte airport. In the event of damages to carry-on baggage, liability only applies if the airline or its personnel can be shown to have caused the damage. If assistance is needed, please call 704.359.4038. For additional media information visit cltairport.mediaroom.com. Airlines may have different policies to determine when a bag is officially lost. At the security checkpoints and all other areas: contact CLT Airport Lost and Found at 704-359-8765 or visit the office in baggage claim zone B, open daily from 7 a.m. to 11 p.m. Concourse D near the Original Rum Bar and Grill, East and west ends of the terminal outside of baggage claim, D/E connector near the American Airlines Admirals Club, Arrivals level near the visitor info desk. For more information on our advertisers, see here. The Information Counter (tel. Charlotte Douglas International Airport. It houses baggage claim A1-A3, B, C, D & E. there is an Info desk, ATM & Baggage Service between B C. Baggage cart rentals are provided by Smarte Carte. Customer Self-Service Need to change, cancel, or edit your flight itinerary? See our Advertiser Disclosurefor more details. Accommodation ranges from 2 to 4 stars and most hotels offer a courtesy shuttle service to and from the airport. Click here to see a list of advertisers that we work with. busiest times for Charlotte airport security are from 5:00 PM to 6:00 PM when the wait can be 29 minutes. Security checkpoint A is the closest to Concourse A on the west side of the terminal and there is a good selection of shops and restaurants in the north and south concourses, as well as in the connector. Airport status is only available for US airports. Once you have your bags in baggage claim please give us a call at our dispatch number, 828-312-0488. If you aren't sure where you lost your item, file a lost and found report with us. Delayed or damaged baggage Back to top Phone Number: 704-359-4013 Since then Amar has endeavored to turn his gap year into a "gap life" and has spent the last 13 years traveling the 7 continents. Upgraded Points, LLC uses reasonable efforts to maintain accurate information on the site and prior to applying for any credit card offers found on UpgradedPoints.com, all visitors should review other features of such credit cards including but not limited to interest rates, annual fees and transaction fees, and should determine the suitability of such credit cards considering their own individual financial position. When you visit the site, Dotdash Meredith and its partners may store or retrieve information on your browser, mostly in the form of cookies. Assistive devices used by passengers with disabilities that are lost or damaged during DOMESTIC air travel are not subject to the rules limiting liability for lost or damaged baggage. You must also provide proof that the damage occurred while your bag was in the care of the airline concerned. Under DOT regulations (for domestic travel) and international treaties (for international travel), airlines are required to compensate passengers if their bags are damaged, delayed, or lost. During our layover in CLT, will we be able to perform the interview at the Enrollment on Arrival at CLT? The maximum liability amount allowed by the regulation is$3,800 per passenger. Near connecting walkway, next to flight information monitors, Concourse D This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). If you have to wait for the shuttle please wait inside the terminal or outside the terminal if you please and weather permits. If you book with airportparkingreservations.com, parking starts at just $5 per day with all hotels and off-site parking lots offering free shuttle services to/from the airport. Security Checkpoint TSA Lost and Found, 704-916-2200 Restaurants and Food Court HMSHost, 704-359-4997 Retail Stores The Paradies Shops, 704-359-1890 All other areas CLT Airport Lost and Found, 704-359-8765, or e-mail: Please contact your individual airline to learn their policies on traveling with pets. For checked baggage, the airline is liable, regardless of fault, for any damage caused to the baggage in its care. 2023 Red Cirrus, LLC. The airport also participates in Enrollment on Arrival at the Concourse D Federal Inspection Area. To do this, please fill out the list of contents on our baggage status page which you will be able to access automatically five days after reporting your delayed baggage. Youll see them sporting a Pet Me vest with a handler. Charlotte Airport: A Brief History Timeline In 1936, Charlotte Municipal Airport opened, and was operated by the City of Charlotte. The majority of missing items of baggage are found within the first 24 hours. To reach Concourse D, take a left out of Concourse E, or to reach the other concourses take a right and walk along the connector. Do I go to gate at CLT to check in? On the form, choose 'Status of delayed bags' from the 'Subject' pull-down menu, then fill in your information. However, the credit card information that we publish has been written by experts who know these products inside out, and what we recommend is what we would (or already) use ourselves. Charlotte Douglas International Airport Address 5501 Josh Birmingham Pkwy, Charlotte, NC 28208, USA Phone +1 704-359-4013 Web Visit website Traveling is certainly a stressful experience, and Charlotte-Douglas International Airport is one of the busiest in the nation. For INTERNATIONAL travel (including the domestic segment of an international itinerary), airlines are responsible for these items if they have accepted them for transportation. Track Flights, Search Fares, Locate Airlines. The maximum baggage liability for flights covered by the Montreal Convention is currently 1,288 Special Drawing Rights (approximately $1,700.00 US) per passenger. Air cargo and small package services: 614-338-6740. We recommend that you remain at the airport until your details have been successfully transmitted and your reference number issued. Distance From Uptown Charlotte: 8 miles (13 km) There are 8 gates numbered D1, D3-D6, D8, D10, D13, and the closest security checkpoints are D and E on the east side of the terminal. and then take a sharp right onto N. Josh Birmingham Parkway. Childrens Play Areas: There are no play areas for children at CLT, however, there are a few features that might keep the kids entertained such as musical performances in the atrium and some exciting art and sculptures. Concourse A has a total of 19 gates split across 2 areas. Airlines are free to pay more than the limit, but are not required to do so. It may also be here if whoever found it turned it into an airport employee. FRALH12345) by email. The exchange rate is subject to fluctuations and is set by the International Monetary Fund. This is the most that airlines must pay a passenger for a lost, damaged, or delayed bag. Airlines are free to pay more than the limit, but are not required to do so. 2023 Red Cirrus, LLC. Privacy Policy and Take exit 9 to merge onto US-29 N/US-74 E/Wilkinson Blvd. We really appreciate it! Get our travel tips Delivered to your inbox. We will be on American Airlines. Thank you! The first gap year inspired a second which ended up being a 23-country down-the-world trip from Canada to Antarctica. The only way to get between concourses is to walk there are no trains or electronic people movers. Interesting Features: The CLT Canine Crew consists of a team of service dogs that roam the airport looking for love and attention. Delayed baggage must be reported as soon as possible, preferably prior to leaving the airport. If your destination requires specific travel documents, remember to bring a completed copy with you to the airport. FRALH12345). To connect, select the network CLT Free WiFi and launch your browser. Address: 5501 Josh Birmingham Parkway, Charlotte, NC 28208, USA Website: https://www.cltairport.com/ Contact: info@CLTAirport.com Phone: (704) 359 4013 Have you lost an item at the airport? Baby Facilities: CLT has 3 nursing rooms located on the upper level of the atrium near the chapel, in the Concourse A connector, and near the D/E connector. This is in the same building as the car rental center with hourly parking available on levels 4 to 7. For all comments about this website, please click here to contact us. In the few situations when the Montreal Convention does not apply to travel to and from the United States, an older treaty called the Warsaw Convention may apply. What about domestic flights connecting in CLT? Contact Reservations Back to top CLTs Enrollment Center is located in the baggage claim area of the main terminal and is open Monday to Friday, 1 p.m. to 8 p.m. Another option is the free Cell Phone Lot. Email. If an airline damages but doesnt destroy a $20,000 assistive device, then the airline is liable for the damage up to the cost of original purchase price. Safe travels! Please report damaged baggage immediately to the local Lufthansa baggage tracing counter. So, if you left your item there, call 704-359-4316. Damaged Baggage. Bags If your bags are lost, you must file a claim at the airport in the Baggage Service Office. Valuables such as jewellery, money, or laptops must be transported in your carry-on baggage and are excluded from liability. If you call this number after hours, you can leave a message. Just outside of the concourse is a large American Airlines Admirals Club that is situated in the D and E gate connector, and the closest security checkpoint is checkpoint C. There are several shops and restaurants in Concourse C and flights are operated exclusively by American Airlines. After 90 days, any item left unclaimed will become the property of the city. The concourses are all past security and within walking distance of each other, so there is no need to take a train or shuttle bus to get to your gate. You can map your route between two points across multiple levels of the terminal and view estimated walk times between two points. Directions for submitting a mishandled baggage claim: 1. Use the real-time parking map to check availability in the Hourly Deck and other CLT parking facilities. Compensation is specified in so-called Special Drawing Rights (SDR). Please retain this together with all your flight documents, especially your boarding pass and the baggage claim tag. Verizon International Phone Plans Countries, Coverage, Rates, and More, AirHelp Review Get Compensated up to $700 When Your Flight Is Delayed or Canceled, BEST OFFER EVER: Earn $900 Bonus Cash Back. If your baggage has not been found within five days of reporting the delay, we will require a detailed description of the item of baggage and its contents. Its possible to walk between the 2 furthest gates within 15 minutes, and for passengers with any mobility issues, wheelchair assistance can be provided by contacting your airline. In addition, as an Amazon Associate we earn from qualifying purchases. If you can't find what you're looking for, you can use the text search function or one of our various contact options. Priority Pass members are entitled to use their pass for 1 hour at Minute Suites. The hourly parking deck is located just across from the main terminal and is connected by walkways to/from level 2. I am traveling from Barbados to Toronto Canada through Charlotte. At that time, you will be given a claim number. Prayer: CLT has an airport chapel located on the mezzanine level in the main terminal. 1,500. We are here to support you with your inquiries 24/7. #C, Charlotte, NC 28217, On an airplane or within the boarding area: contact the, In a restaurant or inside the food court: contact HMSHost at, In a shop: contact the Paradies Shops at 704-359-1890.

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