stubhub refund policy change

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stubhub refund policy changenight clubs in grand baie, mauritius

Following backlash from customers, the ticketing company responded in a statement this week. StubHub changes its refund policy during COVID-19 pandemic - WKBW If the tickets you receive are the wrong ones, please call StubHub at 1-866-788-2482. Contacted the event, and they said the wristband was already registered to someone else. If it is postponed/rescheduled, the tickets are still valid. "The policy was that whenever an event is canceled, the consumer would receive 100 percent full refund.". There were several other people at the event that had the same problem. Stubhub did refund, but plans are ruined last minute. Putting fans first has always been central to the StubHub business, a statement published by StubHub following the settlements reads. a cash refund, but that cash refunds remained the default. I came to the Rascal Flatts concert tonight in Pittsburgh and couldn't get into the concert cause I didn't have em printed what can you do for me? a voucher - I will never EVER have filed complaint with BBB, looking for PR info the Cowboys and StubHub. After a few minutes of having placed the order I realized that I had selected the wrong date, a week earlier than what I actually needed. Receive a coupon for 120 percent of your original purchase*. I contacted StubHub who assured me that the disclosure was there as a part of my purchase and as a part of my listing. Outside of the US and Canada, fans are defaulted to a refund. THE ATTORNEY GENERAL SAYS ANYONE AFFE. Save my name, email, and website in this browser for the next time I comment. These people are entitled to their money back. It also covers you if an event is cancelled or rescheduled, necessitating the purchase of new tickets.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'endofdiscussionbook_com-large-mobile-banner-1','ezslot_7',151,'0','0'])};__ez_fad_position('div-gpt-ad-endofdiscussionbook_com-large-mobile-banner-1-0'); On StubHub, you have two options for reselling your ticket. Part of my frustration is money lost but it's also abt the integrity of the company. But you money hungry corporates line your pockets and just go on like we owed that money to you. Also, awfully bold of them to assume I would want to purchase through them again. No longer was it offering full refunds, only a 120. In the midst of the pandemic, StubHub suddenly changed its ticket refund policy, denying most customers a refund even if their event is canceled, but some Massachusetts customers say . This company is a scam and I would have told my mom to buy the tickets from Ticketmaster, but she didn't see them on there. I bought tickets as a gift and they can't attend now I'm trying to sell way above the "ticket price" bc of the service fees. I just had to comment on here as a reply to everyone complaining about stubhubs return policy. "These consumers made a deal with StubHub," he said. I shouldn't have been forced to stay at an event to watch an artist I wasn't there to see just so I took advantage of my tickets. StubHub changed its fine print on March 25, offering most customers just a credit. This cookie is set by GDPR Cookie Consent plugin. That was the only option given to both Cormier and Brown even though both events, the Bon Jovi Tour and the "Les Miserables" dates in Boston were officially canceled. 'You're stealing my money': StubHub leaves customers feeling screwed Thanks. As pointed out by @don_shano, this is. Now you gave them no time to sell again. Stub hub wants me to spend $200.00 for a transfer fee they say I will get back with the Full refund How can I spend money to get My money back when we lost our jobs? StubHub is a global marketplace and our policies vary by region, in line with local guidance. However, if it's not in your name you can't get this done. UPDATE: Ticketmaster, StubHub, Eventbrite have all changed their refund According to the complaint,StubHub has walked away from its longstanding FanProtect guarantee of cash refunds upon event cancellation. Receive a full refund of your purchase 2. Explain your scenario, and provide any applicable evidence. dont worry you can get your StubHub ticket refund(including any shipping/handling fees). The policy change affected more than 12,000 consumers who had bought tickets to Ohio events through StubHub before March 25, 2020. We were not the only ones. I received a resolution from StubHub quickly after I filed a complaint with the Better Bureau. Might i add, i also paid an extra fee to have the tickets sent to my email immediately and I even printed them out. How to Get a Refund for All Your Tickets - Vulture "Pretty unfair, almost unethical on their part," Brown said. I don't want a damn coupon, I want my money back! Check the StubHub Help Desk StubHub reponse, 20% off my NEXT purchase which will be never from these crooks. That transaction had been held up over competition concerns due to the fact that the deal would mean both of the top for-profit ticket resale marketplaces in the UK would be under the same management ever since Viagogo announced its deal to purchase StubHub from former parent eBay for $4 billion early on in 2020. Not only did it ruin our night, but it also cost us a lot of money for nothing! I would advise taking this route to get resolution from StubHub. I have explained this to them and basically they don't give a crap. Too many other competitors out there doing it differently. Still haven't received refund. Never got my refund from grizzmas July 31st 2021. They DO NOT have their customers backs. I tried transferring through Wells Fargo and they didn't let me transfer. Sams Club vs. Costco Which One is Better for You? As a marketplace, we act as an intermediary for buyers and sellers. At NO stage did they advertise this game as a TBA or TBC date and time. NEVER AGAIN will I use STUBHUB. They sold me 2 non-existing tickets and even admitted it by email. Covid-19: What to do if you have tickets to an event that is canceled Ticketmaster Quietly Changes Its Refund Policy (TL;DR: You're Screwed) Most of us didn't leave yet! We are facing significant timing delays in recouping funds from the thousands of sellers on our platform, and expect these challenges to continue in the coming months. We were so excited to go together and experience this momentous event! Im sensing a nice class action lawsuit coming your way. Terrible Service! This was an unauthorized, unreasonable charge. This is the worst service I have ever are ticketes but are tickets were NO good. The refund will typically process within 5 to 8 business days. You aren't supposed to dispute charges because you changed your mind. They said the money had already gone to the seller which is pure BS. They charged my account even after I transaction. The Stubhub Refunds by Email Another way you might reach the company is by sending them an email. >> THESE CONSUMERS MADE A DEAL WITH STUBHUB. I WILL NEVER RECOMMEND THIS WEBSITE OR NEVER USE IT AGAIN!!! So, Stubhub claims to be selling tickets identical to those from the event, but that's a lie. Never received email to retrieve tickets, had to purchase tickets throughprimaty vendor, not a third party vendor. Describe your scenario and include any supporting evidence. Their poor customer service folks! No money back, no excuse as they claim this is the seller fault who mixed the tickets.. My 500 USD are already there for 1 month. The popular online ticket broker, StubHub, has come under fire for changing its refund policy during the coronavirus pandemic. On March 7th, StubHub emailed Marrali a copt of its refund policy. Stub hub is asking me for "proof of transfer" when Wells Fargo never gave me the option to transfer these tickets. I am quite dissappointed. The buyer gets refunded fine, but why I am being charged their refund? My girlfriend's 30th bday gift is being ripped off! Up the food chain with a supervisor, still nothing. Buy sports, concert and theater tickets on StubHub! BEN: THE ATTORNEY GENERALS OFFICE SAYS IT RECEIVED ABOUT 100 COMPLAINTS FROM MASS RESIDENTS REGARDING STUBHUBS POLICY CHANGE. We are changing the way you register and sign-in to the StubHub Community. I will be filing a formal complaint and will NEVER use stubhub again. I won't let them take advantage of fans like me by ; and they have friendly voices. In the midst of the pandemic, StubHub suddenly changed its ticket refund policy, denying most customers a refund even if their event is canceled, but some Massachusetts customers say that switch is a violation of their rights under state law. I haven't seen anything yet like an e-mail or credit so I will see if I can find other info. On Feb. 26, StubHubs general counsel was hailing the companysFanProtect program to Congress as the hallmark of our business and it is why we have earned the trust of fans around the globe. By March 12, StubHub was nudging consumers toward a coupon valued at 120 percent of the original purchase even whileacknowledging, Our policy is to provide a full refund with fees if an event is canceled. But by March 25, refunds were only provided to buyers where required by law as the 120 percent coupon became the default policy. View SeatGeek . I will NEVER use stubhub again! I'm just so disappointed because I don't know what went on that people with their tickets couldn't go in anymore!! As I stepped away from my computer to answer the door, I came back to see my daughter was on my laptop and that she accidentally purchased tickets for an event that I was just looking at -- a date I didn't want. I do not want someone to buy my tickets without the same disclosure available. "In my case and others, it's the opposite." "Put it this way: they owe me $40,000, and. StubHub Refund Policy Change May Run Afoul of Massachusetts Law Looking for a ticket refund? StubHub reaches agreement to repay You also have the option to opt-out of these cookies. Hour on Chat and another hour on phone. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. WARNING: DON'T BUY PARKING PASSES THROUGH STUBHUB. I purchased tickets for a James Taylor conert and paid for them months in advance. I again attempted to cancel those tickets and again was told that I had to resell them in order to get my money back. "You can't change the rules midstream," said Edgar Dworsky of Consumerworld.org. The settlement comes just days after the acquisition of StubHub by Viagogo held up by regulators in the UK for a year and a half was finalized with the sale of StubHub International to a Boston-based venture firm. Hope someone from Spain make a demand withe the corresponding authorities. StubHub: Reviews, Complaints, Customer Claims | ComplaintsBoard I bought real actual tickets on eBay and will fight these bastards for my money I paid for the promise of a ticket! It started giving credit instead: a voucher worth 120% the ticket price. Til' they get their procedures in the correct order, I'll never return as a buyer. Earlier this week, StubHub announced a change in its ticket policies during the COVID-19 pandemic and informed customers that cancelled events are now eligible Dierks Bentley Announces Gravel & Gold Summer Tour Dates, Suga Cancelled Sale, Ticket Pricing Another Verified Mess for Ticketmaster, Eventbrite Plans to Lay Off 8% of Staff; Outsource Other Roles, The Lumineers Announces Plans for 2023 Tour Dates, Ticketing Startup Backed by A-Rod, Marc Lore Launched, Ticketmaster Announced as Major League Soccer Ticketing Partner. Bought Feb 2020 for June 2020 show which has been rescheduled for September 2021. They opened up a tech investigation and realized that it did not actually state on the original order alcohol free section. Called back for refund. Now they are saying they will give us a coupon for events canceled. All rights reserved. This is insane you take all our money then just day here we are gonna just give you something else that you didnt even want. Stub hub is a 3rd party seller. NEVER again! At that point, never before that, I saw that it said that the refunded amount had to be used within one year. Waited past the confirmation date and still heard nothing from the seller.sure stubhub did what they could to contact the prick with finally responds and they charge my account. I WANT A REFUND TO BE CREDITED BACK ON MY CARD THAT WAS USED!!. After the switch, you will enter the email address you use to access the community in order to reset your password. September 15, 2021 When my wife explained to them the issues with the wristband not being registered in our name, Stubhub said it wasn't there fault if we were too stupid to not loose the wristband. Get the latest news on COVID-19 delivered to you. Otherwise you will receive a voucher for 120% of your purchase price. I selected a particular date for a Broadway show. State law says it's a deceptive trade practice "to fail to perform any promises made to a buyer in connection with the refund.". View Ticketmaster Refund Policy. You will enter your community username and new password and done! He did not do that. BEN: GARY HEADED TO STUBHUB WHEN HE WAS READY TO BUY HIS TICKETS TO BON JOVIS TOUR STOP IN BOSTON. You agree to provide StubHub with your Social Security Number or other tax identification number if necessary for StubHub to provide (without notice to You) information to the relevant tax authorities related to payments you receive from us and further authorize StubHub to release that information to the relevant tax authorities. StubHub Hit With $5M Class Action Lawsuit Over Coronavirus Refund Policy A Wisconsin man has filed a $5 million dollar federal class action lawsuit against StubHub for not refunding. As a marketplace, we act as an intermediary for buyers and sellers, StubHub said. I'm returning the tickets and buying else where. Wisconsin residents could get ticket refunds after StubHub settlement This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. Your service is terrible and not worth the fee. Stubhub stole $770 from. Massachusetts has clear rules on returns and refunds. Purchased 3 tickets in February to a Foo Fighters concert that was supposed to take place in May. All of our tickets were void, fakes, frauds. StubHub is no longer giving refunds for events canceled due to the COVID pandemic, prompting a number of class action lawsuits.

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