qantas group risk management policy

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Resistance to Qantas's proposal from the flight attendants and their association crumbled. The global nature of our business means that we interact with government and their agencies across the regions and countries in which we operate. Group CFO 4. Tino commenced his career in professional firms, including Ernst & Young, where he held Tax Accounting and Audit positions in Australia and the UK. 4.36 QFF follows the Qantas Group risk management practices, policies and procedures. Cyber Security Policy; 5. TMC network Uniglobe Travel has strengthened its presence in Europe by adding new members in the UK and Turkey. Opens in a new window Naren Kumar was appointed Acting CEO of Qantas International in April 2019. Risk Management Policy - University Policy Manual - UNCG Risk refers to the probability of an event and potential consequences, both positive and negative, to UNCG. 3. "It takes a long time to become a pilot. Read more hereOpens in new window Sustainability Portal The Qantas Group announced its Chairman succession on 28 June 2018. It is usual for each risk to have a named risk owner. Annual reports The Annual Report contains key financial information about Qantas, as well as important operating and corporate information. |}CWM[]*C:5m6n~5V}xwm]\M^^uwHYc'{{u9+jt4o\>-{67['aN~_aR,X,,EQ+:#W9u^P5B-9;+u A=3I{ ,ymxd1g9f)y>G#|DQaFAFaFAFa.A.a.A.aAaA@ @ @ @ @ @ @ yyx <>/ExtGState<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Gattinoni Business Travel expands footprint following acquisition. Swot Analysis Of Qantas Group - 1205 Words | Bartleby click here. To find out more about our diversity strategy and key focus areas, Our Qantas Group Beliefs are our shared commitment to deliver our business goals and to create a great place to work. The Board has overall responsibility for the governance of risks. Qantas Group returns to profit with record first half result. For consumer brands especially, protecting value is also about maintaining a social licence to operate. The occurrence of the above mentioned risks will have the following consequences in the event of their occurrence; The unmanageable increase in fuel prices may force the company to reduce its business operations(Thomas, 2014). The Qantas Group encourages Disclosing Persons who have reasonable grounds to suspect a Disclosable Matter to make a disclosure via the following channels, by: Further information about how to make a disclosure, and additional Eligible Recipients is available in the Policy. Qantas staff fear the airline's stellar safety reputation is at risk as From 2017/18, we will shift our reporting to open source disclosures, leveraging our Qantas Fatigue Risk Management Plan Approved For 20 Hour Plus Flights We are committed to achieving world class environmental performance in all aspects of our business, reducing our emissions footprint, and contributing to the growth of a low-carbon economy. Media Releases - Qantas News Room "I considered it to be one of the greatest privileges that anyone could have. Andrew Finch joined the Qantas Group in 2012 and is the Qantas Groups General Counsel and Group Executive, Office of the CEO (being the Groups central assurance functions of safety, security and internal audit). Qantas' new first-class cabin will debut on Airbus A350 service to New York and London in late 2025. Credit: Qantas. and Acting Responsibly. The three principles that underpin this approach are: Every Qantas Group employee is a custodian of our reputation for excellence and integrity, with a responsibility to uphold the standards we set ourselves and the values we represent. The ability to work under pressure in a highly regulated environment. Close to 98 per cent of its staff voted the agreement down. Prior to this, Mr Evans was CEO Qantas International & Freight where he led the successful turnaround of Qantas international operations and the arrival of Boeing 787-9 Deamliners into the Qantas Fleet. Upgrade my browser. A Whistleblower program is an important element in deterring corrupt, illegal or other undesirable conduct. Investor day TheQantas Group Business Practices Document (PDF)provides an overview of our beliefs, values and business practices and highlights the standards to be upheld by all employees. We're playing an active role in setting and meeting these ambitious targets, and were guided by a simple philosophy: measure, reduce, offset and influence. The objective of this Risk Management Policy (RMP) is to ensure that we are managing risk to the best of our ability to enable the successful achievement of the Bank's objectives. They include the Qantas Constitution, Board committees, the Qantas Group Business Practices document, and a range of other policies. He joined Qantas in 2006 as General Manager Strategy, then CFO and Head of Commercial for Loyalty and was Group Deputy CFO from August 2009 before being appointed Group CFO in March 2015. . Immediately prior to her appointment as Chief Customer Officer, Vanessa was the Executive Manager of Sales and Distribution with responsibility for the airlines revenue through all sales channels including key corporate and agency accounts. "I totally enjoyed my time with Qantas," he said. In summary, the changes are: Andrew David, who is CEO of Qantas Domestic and International, will retire from the Group in September 2023. "I don't work for a tea and coffee company. Information on our historical performance, including Annual Reports and ASX information can be found in our Investor Centre. We can't name the many employees we spoke to because they could be sacked for raising their concerns. We set mandatory requirements to manage and protect the health and wellbeing of our employees and contractors governed by the Our Requirements for Health standard and our mandatory minimum performance requirements for risk management, as well as local regulatory requirements, standards and procedures. They've been beaten down. The Groups Business Integrity & Compliance function, reporting to the General Counsel and Group Executive, Office of the CEO, ensures that the Group is best positioned to respond to both the rapidly evolving regulatory environment and shifting societal expectations regarding corporate ethics. Upgrade my browser. We have made the decision to not actively participate in the following external initiatives: Qantas Group Corporate Governance Statement, Modern Slavery and Human Trafficking Statement, Everyone has the right to return home safely, Being a fit, agile and diverse organisation drives innovation and simplicity, Working together in an inclusive manner always delivers the optimal group outcome, Each employee deserves respect, trust and good leadership. However, a Qantas spokesperson told Simple . Tino La Spina will move to the role of Chief Executive Officer of Qantas International on 1 October 2019, with Vanessa Hudson formally commencing as the Groups new Chief Financial Officer on the same date. *Please note, applicants must have unrestricted working rights to live and work in the USA. But conditions do not always remain grandfathered. Therefore, there is a risk for the reduction of the Qantas Airline domestic market. The Qantas Group is committed to complying with all applicable laws and regulations, and to conducting business with the highest standards of ethics and integrity. We report our progress against the framework goals through half-year and full-year results announcements, quarterly trading updates, our Annual Review and Report, our Annual General Meeting, regular Investor Days, and other ad hoc investor presentations. 148 0 obj <> endobj 172 0 obj <>/Filter/FlateDecode/ID[]/Index[148 45]/Info 147 0 R/Length 108/Prev 929664/Root 149 0 R/Size 193/Type/XRef/W[1 2 1]>>stream We support that growth through tourism marketing partnerships with the Australian and state governments, and our own extensive marketing and media strategy. Mr Gissing joined Qantas Airways in 1999 and holds an Air Transport Pilot Licence with 10,000 hours flying experience. Qantas categorically rejects claims that its aircraft maintenance engineers are overworked or that there is a risk to safety. Qantas Group Corporate Information | Qantas AU Why Platinum, Qantas, Red 5, and Zip shares are dropping today % Both Qantas and Jetstar have introduced engagement and culture-focused training programs, covering 21,000 employees. Likewise, the existing competitors are likely to intensify their competition to either increase their market share of maintain their competitor advantage. Opens in new window, To read our CDP Climate Change disclosures, please visit the Our commitment to strengthening business resilience and fostering a risk aware culture creates the foundation for sustainable performance and adaptability to respond to shifting market conditions. 1 . Upgrade your web browser for an enhanced experience. The Group has partnered with external consultants and climate change experts to further understand the physical and transitional risks, as well as emerging opportunities that may arise from a changing climate. Today we apply the same systematic approach to all risk disciplines, not just aviation safety. But in the aviation chaos of the past few months amid huge numbers of delayed flights, cancelled flights, and after the loss of experienced staff employees have told us about their fears that the stellar reputation of the airline they love could be undermined. An important element of this is to ensure we continue to refine the findings of our climate scenario analysis and incorporate them into strategy and planning decisions. What went in the back should have gone in the front. Our approach to risk management starts with our first priority: the safety of our customers and employees. Qantas has an enviable safety record, consistently ranked as either the safest airline in the world or not far from it. In line with the UNGPs, we engaged expert advisory consultants to lead the refresh of our salient human rights issues. It outsourced the work to contractors, anticipating savings of a hundred million dollars a year. Book and Service View policies and guidelines Fares and Ticketing View policies and guidelines Changes, Reissues and Refunds View policies and guidelines Ticket Taxes, Fees and Charges View policies and guidelines Specific Needs View policies and guidelines Qantas provide an opportunity for the maximum number of shareholders to attend an Annual General Meeting (AGM). This policy outlines the expectations that the Council and University Executive have with respect to risk management, and to ensure management can demonstrate that risks in all parts of the University are being identified and managed in a way that is appropriate for the business environment and objectives. "We're working longer hours. Where appropriate, we're committed to working with external organisations and initiatives that promote transparent reporting of financial and non-financial metrics in the public interest. . Qantas hiring Regional Financial Controller - Asia in Singapore Nominations Committee: Richard Goyder (Chair), Jacqueline Hey, Belinda Hutchinson and Antony Tyler. The two TMCs officially came together on 1 January, 2023, after the larger Gattinoni Group (which also . You basically fully commit your life to the job, but your skills are not portable. He has over 35 years experience in aviation across a variety of roles, including six years as Chief Financial Officer for Qantas International and 12 years managing regional arm, QantasLink. The Group has considered transport of unsuccessful asylum seekers through multiple lenses, including as part of the salient human rights issues assessment undertaken in 2018; a targeted risk assessment inclusive of the impact to our broader stakeholder group; and the Groups capacity and qualification to second guess a complex and comprehensive regulatory and judicial process. Earlier today, Qantas, Australia's flag carrier, said it expected to add 8,500 roles over the next decade, a move that it said represented a signal that the aviation industry was moving into a . Financial Risk Management Policy Loss Prevention Procedure 2. In the aeroplane cabin, flight attendants employed on "legacy" pay rates can work alongside employees on basic award pay from labour hire firms, and cabin crew employed by wholly-owned Qantas subsidiaries established to supply labour at cheaper rates. The three principles that guide us are: operating with integrity (through our safety, people, community and environment strategies). UQ Policy and Procedures Library (PPL) - Policies and Procedures strong corporate governance transparency in reporting. Shareholders | ESG risk management - NAB John Gissing was appointed as Group Executive, Associated Airlines and Services in March 2015. We regularly review our risk triggers and due diligence processes to ensure they are reflective of changes in the global environment and are effectively designed to enable us to identify, prevent, mitigate and account for how we address modern slavery risk in our supply chain. The Qantas Group beliefs anchor our internal priorities and initiatives, including investment in training, effective communication, rewards and recognition, and commitment to diversity and inclusion. The Risk Management Policy serves as a statement of the overall UNCG risk management goals and focus. We continually review the criteria we use to identify and assess supplier risk to ensure our methodology is reflective of the shifting global environment. Risk management is an integral part of all organisational process. The Australian Taxation Office (ATO) has advised that the Qantas Group is a key The Group also supported critical government missions to repatriate Australians escaping civil unrest in Afghanistan, with 16 flights between Dubai and Australia. March 17, 2020 . For Qantas, these partners include Make-A-Wish Australia, the National Australia Day Council, Sydney Gay & Lesbian Mardi Gras, UNICEF Australia, the Great Barrier Reef Foundation and Oz Harvest. It is the intention of the Qantas Group to require employees to be vaccinated against COVID-19 and this is being explored in all our international locations. Since its privatisation 30 years ago, it has been finding creative ways to cut labour costs. You'll facilitate risk workshops for strategic projects/initiatives and business as usual activities as required. Prior to March 2010, Mr Evans roles with Qantas covered many areas including a number of senior financial roles within the Group, commercial and business analytics and the implementation of major business change initiatives; scheduling of the international and domestic network, ticket pricing, revenue management and airline operations on the day; as well as readiness activities for the arrival of the Airbus A380. Who's in the race to replace Alan Joyce as Qantas CEO? A key test is whether participating in these external initiatives complements and extends our own reporting in a meaningful way. The national carrier has a proud history of stepping up in times of crisis and the Group will continue to work closely with the Federal Government to provide repatriation flights, support export industries, share medical aid with our neighbours. ", When asked if it wasfair, MrJoyce replied: "It's a necessity for us to keep our business going.". Qantas's early rally lost steam and closed 0.3 per cent lower at $6.515. "Now, if you are a worker with a mortgage and your employer is threatening to terminate your existing enterprise agreement, the consequence for you could be that you can't pay your mortgage, that you no longer have the income coming in that you have organised your life around.". Opens in new window. Qantas was one of the first airlines to introduce an integrated Safety Management System in the 1990s, and we continue to evolve it. ", Another observed: "I feel like the staff have been beaten down. Following ongoing discussions with the Department of Home Affairs about the repatriation of deportees who have not been granted asylum by the Australian Government, the Department has updated its Persons in Custody (PIC) form so that airlines are advised whether an individual has outstanding proceedings before a court or tribunal prior to international transportation. The announcement can be viewed hereOpens in new window. The Qantas Group entered the crisis in better shape than most airlines. His work experience covers both full service and low cost carriers. "And, when you equated their hourly rates and conditions, one legacy crew, for example, would get you two Kiwis, three British or two Qantas Cabin Crew Australians," he said. PDF Qantas Airways Limited Safety, Health, Environment & Security Committee The Group aims to ensure a safe and fair working environment for our people and we also recognise the rights of our employees to freedom of association with unions and collective bargaining. Our governance | Qantas AU Re-establishing key governance forums such as the Supply Chain Assurance Leadership Council and business-led supplier governance mechanisms and internal working groups. We are red-lining, running at max capacity in a very dynamic, challenging environment. PDF Risk Management Policy - Blue Star India Qantas responded by applying to have their existing enterprise agreement terminated and push the employees back to the bare-bones-award safety net, with significantly lower pay and benefits. The regular refresh of our saliency assessment is critical in helping us prioritise the human rights issues which are, or have the potential to cause, the most harm, and enables us to manage the key risks to people and to the business. Opens in new window Upgrade your web browser for an enhanced experience. Our Treasury Risk Management team takes a conservative approach to hedging, securing protection up to two years into the future and giving us time to respond to any longer-term changes in our operating environment. Italian TMC Gattinoni Business Travel has opened a new office in Treviso, in the country's north-eastern Triveneto region, following the acquisition of rival TMC Btexpert. In disclosing our financial performance, we comply fully with ASIC regulations, ASX rules and broader global reporting standards. The Board endorses each of the Australian Securities Exchange (ASX) Corporate Governance Council's Corporate Governance Principles and Recommendations(ASX Principles). Qantas takes a proactive approach to managing risks in our supply chain. This service may include material from Agence France-Presse (AFP), APTN, Reuters, AAP, CNN and the BBC World Service which is copyright and cannot be reproduced. Upgrade my browser. Mr Evans was the Chief Financial Officer of the Qantas Group from March 2010 to February 2015. Risk Management - Morgan-Aly Wealth Management Group - Waukesha, WI PDF Qantas Sustainability Review 2013 Prior to Qantas Olivia had held senior executive roles for a number of organisations including lobby group, the Tourism & Transport Forum and the Australian Tourist Commission. Our diversity strategy, meanwhile, is focused on mitigating unconscious bias, improving access to flexibility, recruitment and talent programs and dedicated leadership development. An important element of this is to ensure we continue to refine the findings of our climate scenario analysis and incorporate them into strategy and planning decisions. They're not the same.". They feared the holes were moving closer together. better managing the behaviour of customers. Group Management Committee. The Group Business Resilience Management System (GBRMS) is an integrated response and recovery system across Qantas Group's strategic, operational and tactical environments, and is subject to a variety of airline and safety standards and regulations. He started this role in March 2015. Management of personal information Qantas Frequent Flyer Therefore, job security is absolutely paramount, and pilots cherish their job security. Join Qantas Frequent Flyerorsubscribe to Red Email today. This will have negative impacts on the company profits and may also be an opportunity for the competitors to thrive. The GMC is chaired by the CEO and meets fortnightly to review We recognise our responsibility to respect human rights by taking steps to avoid negative impacts on people and the planet from our activities, and by making positive impacts where we can. "One incident I'm aware of, the ground handlers, they loaded the aircraft incorrectly," one employee said. Safety and Health Policy; and 10. Modern slavery including child labour / forced labour; Cyber security including data and credit card protection. Opens in new window. Last year, Qantas proposed a new agreement to its international flight attendants that involved significant and deeply unpopular changes to rosters and other conditions. We're proud of our joint collaboration with government and broader industry to strengthen Australias approach to anti-corruption through our participation in dedicated focus groups, such as the Bribery Prevention Network and our association with industry bodies such as the Global Compact Network. Insiders have told us how this strategy has backfired spectacularly. Strengthening our Code of Conduct and Ethics and Business Practices Document to communicate our human rights commitments and responsibilities, including explicitly prohibiting child labour and forced, bonded or compulsory labour or any other form of modern slavery in our operations and supply chains. FY22 continued to present significant challenges for the Group as we navigated our recovery from the widespread impact of the global pandemic. The Civil Aviation Safety Authority has endorsed multiple safety and risk management systems at Qantas, and no-one is suggesting there is currently any systemic risk. Risks are assessed in accordance with the Qantas Group Risk Assessment Guide (QRAG). Qantas Investors | Group Management Committee Gattinoni Business Travel expands footprint following acquisition The latest FRMS was given the thumbs up by Australia's aviation safety regulator, CASA, following a 12-month trial. For example, the Qantas Airline may end reducing its business international operations. hb```a``f`e`.Ugb@ !+sLt``0\)1`K%A , OH8H#?Dl'7Np`2fr@S)A4)Ah3S[+.w`gL\Nf 2 ^! Our commitment to strengthening business resilience and fostering a risk aware culture creates the foundation for sustainable performance and adaptability to respond to shifting market conditions. Learn more aboutInclusion and Diversity. Our Code of Conduct and Ethics and our Group Business Practices document outlines the obligations of our employees, contractors and those we do business with in relation to anti-bribery and corruption, and together with guidance from global regulators, collectively form our anti-bribery and corruption compliance program. Own Qantas shares? Guess who just joined the race to be the next CEO Former Air New Zealand executive Cam Wallace has been appointed to lead Qantas' international and freight division. "Unfortunately, that has been usedas a threat to the pilots. He has a broad range of commercial, operational and people leadership skills. 1 0 obj Joining Qantas in 1994 she has held a variety of senior commercial, customer and finance roles across the Group, both onshore and overseas. Vanessa has a Bachelor of Business and was admitted as a Member of the Institute of Chartered Accountants in 1994. The drivers of this result were consistently strong travel demand, higher yields and cost improvements from the Groups $1 billion recovery program that is nearing completion. *Subject to a dividend being declared by the Board. On industrial relations, Qantas is notoriously hard-line. Over six years he helped grow the airlines network across six continents. More detail, including the key risk findings and disclosure against the TCFD recommendations framework, is set out in our 2022 Sustainability ReportOpens external site in a new window. The Company's risk management policy provides the framework to manage the risks associated with its activities. PDF Group Risk Management Policy - May 2021 - Coca-Cola Hellenic Bottling A $200 million investment in operational resilience delivered a significant improvement in operational performance for customers. After three years and $7 billion in statutory losses due to the pandemic, the Qantas Group has returned to profit with a record result for the first half of FY23. Compliance measures are used as a tool to address identified risks. ", A licensed engineer told ABC's Four Corners: "The planned work for the night, we used to get through it, what they planned for us almost every night. As Chief Financial Officer his portfolio included Finance, Strategy, Treasury, IT, Procurement (including Fleet), Investor Relations, Mergers & Acquisitions and the Groups Business Transformation Program. Lesley is a Director of the Australian Brandenburg Orchestra since October 2015, a Director of Venues NSW since May 2017, a member of Chief Executive Women and was previously a Director of Taylor Fry Pty Ltd from 2015 to 2017, a Director of the Qantas Foundation from 2009 to 2017, and a non-executive director of UNICEF Australia from 2006 to 2015.

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