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Please respond back to the email so we can get this taken care of for you. Correct me if I'm wrong but $116.95 minus $9.99 equals $106.96. Can you please email me at Customerfirst@fanatics.com. Bad Business...I ordered a NFL jersey 7/15 and have yet to receive it. If Fanatics shipped through USPS or UPS even DHL makes a better job than fedex. Save your money and buy elsewhere!They claimed they honor low price for same item, but now they are saying only on their site and with 15 days!the product quality is very very very BAD. We hope that we have the chance to correct this. Sauf que là, j'ai bien reçu mon mail d'expédition mais depuis RIEN. En fin d'année 2019, Blizzard Entertainment a sous traité sa boutique chez Fanatics. So I was really surprised when I saw that Fanatics would only refund me $103.69. Et après plusieurs mails envoyés, dont les réponses ont du se perdre, un autre fan s'est vu répondre que les FDP s'expliquaient par l'emballage et la protection du colis, ainsi que par sa taille et son poids. The new ship date for this order is September 24th and we have issued a refund for your shipping charges. I will be more than happy to further assist you. Visitez ce site web www.fana tics.com. Sincerely, Karmen,We are very sorry that we cannot send you a different item. Le numéro de commande (FN-2798920) n'est pas reconnu pour effectuer le retour.Commande passer le 9 décembre et le colis est toujours pas envoyer aucune réponse au téléphone est à plusieurs mail juste une réponse automatique disant que ma demande a bien était reçu et une réponse sera faite dans les 24h mais bon rien ils font le mort c est un site à arnaque ne commander pas ici surtout pas et si vous pouvez mettez des avis négatif.J'ai passé une commande chez vous le 5 décembre pour un t-shirt mais il est trop petit j'ai essayé de faire le retour sur votre site mais ni mon mail ni mon code postal ni mon téléphone est reconnu.Commande passée le 5 décembre, nous sommes le 13 le paiement à bien sûr était encaissé mais aucune nouvelles du colis. Sincerely, Julian,Hello Laura, we're so sorry about your negative experience. Thanks, Robert,Hello Emile, thank you for your feedback! Rien à dire ! We sincerely apologize about any inconvenience we have caused you. We have escalated this issue to the correct department and someone will be in contact with you soon. Sincerely, Julian,Hello Christopher, thank you for your feedback! Please provide your order number so that we may assist you further. Voir Transparence des entreprises Écrire un avis Écrire un avis Avis 2 384 Écrire un avis. We would like the chance to look at this further and completely resolve this for you. Rejoignez les 2.306 personnes qui ont déjà évalué Fanatics. Sincerely, Karmen,We apologize for any inconveneince but we do not sell the items you ordered. That’s the end. 1,3. www.fana tics.com. I tried their customer service. Thanks, Robert,Hello Pierre-Louis! Can you email us at customerfirst@fanatics.com with your order details? It appears that from the comment is that the Europe site pricing than our own in America is more expensive. Paye ton escroquerie: pas de remplacement de la statue alors que je l'avais demandé. Please provide your order number for further assistance. C'est une HONTE. Thanks, Robert,Hello Rene, we will be happy to assist you with your return! Customer service has yet to even pick up the phone.The items peel when washed. Fanatics signed a deal to be the #1 distributor of merchandise for the four major sports leagues. Sans parler de l'absence de nombreux produits qui devaient arriver au cours des semaines suivant la mise en ligne du nouveau site, et que nous n'avons toujours pas vu... Mais voila que les Soldes de Noël arrivent, peut-être faudrait-il mettre sa rancœur de coté, et expliquer a Fanatics Europe ce qui ne va pas pour l'améliorer... Mais quelle surprise de voir que les prix ont été gonflé en même temps que de mettre en ligne les promos ! We cannot issue a refund for the item you received until it has been returned to us. We will be happy to assist you. These sub-categories include Men, Ladies, Kids, T-shirts, Jerseys, filtering items by price, and much more.The prices of the products on this website will certainly vary, as it depends on the type of product you are getting, the volume of product you choose to order, and other factors which may influence price.They do say that they offer their customers a flat rate shipping price of $4.99 per order, unless their order totals more than $50, in which case they will receive free shipping. Again, we apologize and hope to hear from you soon. Can you please email me at Customerfirst@fanatics.com. Votre expérience peut aider les autres à effectuer des achats plus éclairés. Can you email us at customerfirst@fanatics.com with your order details? Je déconseille.Impossible de préparer un retour car commande non reconnue. Filtrer par : Filtrer par : Pierre-Louis 4 avis. Washed as usual with the rest of the laundry, nothing else in the load was off, just lots of red material scraps which had disintegrated from the hoodie. Generally speaking, these negative reviews were due to the fact that this company does not have a traditional Exchange Policy.Customers who received an item that they liked, but felt that they needed to change the size or some other aspect of the product, were told to return the product for a refund and to simply re-order the product with the correct size or options from the website itself in a separate order.The problem with this process is that customers are not provided refunds for the cost of shipping their product, either to their home or back to the company when they are being returned, so when there is no process for an exchange and customers must simply re-order a product, they end up paying for shipping three different times.Products specifically designed for sports fans are incredibly popular, and there are many, many different companies, websites, stores, and other sales venues that have products available for any kind of team you are interested in, and if you are unable to find what you are looking for on Fanatics.com.If you have any experience with this company or their products, please leave your Fanatics.com reviews below.I ordered two Super Bowl commemorative jerseys in February 2020. Sincerely, Robert.© 2020 Trustpilot A/S. What a joke! When I left them a bad review on Amazon, they began sending threatening emails. Ça fait bientôt 1 mois. I think a lot of fanatics problems come from their custom orders and presale orders. Unfortunately, we only can respond on the American pricing of products. This isn’t the first time this has happen, gotta be the worst online website I’ve ever ordered on,We apologize for the inconveneince. I see people on facebook who ordered theirs in May 2020 and got theirs before mine. I am a huge fan of Real Madrid but I am so disappointed with how they treat Madridstas, I would not recommend this shop to anyone.Just got off chat with one of their reps. Our number one concern is customer satisfaction. If you will email customerfirst@fanatics.com with your order number and name, we will be happy to make this right. Can you please email me at Customerfirst@fanatics.com. Get your act together, Fanatics. Please email us at customerfirst@fanatics.com with your order details. I had to pay out of my own pocket to return it, they received the uniform and I have still not received a refund. She was the worst - abrupt and insulting. Thank you for reaching out regarding your experience. Sincerely, Julian,Hello Dimitri, thank you for your feedback! My ETA ship date was 8/25/20 with an ETA arrival date of 9/3/20. They never replied. Thanks, Samyia,Hello Julie, we're so sorry that you have not received your package. I sat and ordered the new Atlanta Falcons jersey the day it was released. I am very sorry that the order hasn't shipped yet. I also have to wait for the return to process and then I will get my money back. Je ne conseille pas ce site.J'ai commandé un blouson sur ce site mais il ne va pas. Thank you for taking the time out of your day to let us know. It wasn't custom it was the exact one that your provide a picture for in your website. Upon review, the item that you purchase is a special event item. We would be happy to help you with that. Sincerely, Karmen,We apologize for any inconvenience. We would like to review your order and resolve this issue for you. We are very sorry for any inconvenience regarding your order. Sincerely, Julian,Hello Brett, thank you for your feedback! My moms mailed them about 2 weeks ago to see what was going on and they haven’t even replied. They just stopped responding to my live chat messages! They just completely didn’t care!! TJ said I can buy another one for $59! In our system we try to inform customer that the item will ship on or before 11/17/2020. Email us at customerfirst@fanatics.com with your order details. I wore it 4 times. I’ve placed 2 separate orders for masks. We are truly please to hear your feedback. Can you please email me at Customerfirst@fanatics.com. Au final, vu le prix de la statue (360 euros) je suis marron d'au moins 170 euros.Voici mon aventure avec Fanatics. Le sav est lamentable, je n'ai jamais vu ça. On a previous order (July 16) one of the items I had ordered:Arm & Hammer Carpet Odor Eliminator Powder for Pets arrived broken with all the powder spilled out and item damaged by the spilling of one liquid product inside. I ordered early So i can have one for the start of the season. Also, I can't cancel my order because it was a "custom" jersey. Pour ceux qui trouvent que le site n'est pas très esthétique et pratique, je pense qu'ils n'ont pas réellement passé beaucoup de temps dessus... Il suffit de rester 10min sur le site pour comprendre son fonctionnement. And that's when the issue starts. Sincerely, Karmen,Adolfo, we sincerely apologize about any inconvenience we have caused you. We would like to review the order and resolve this issue for you. I understand that is only a difference of $3.27 but at least get your s**t together and hire someone that can at least do some basic math. Can you please email me at Customerfirst@fanatics.com. I finally asked for a manager because all they wanted to do was give me 20% off a future order. i should have read these reviews before hand. Sincerely, Julian,Hello Alessia, thank you for your feedback! First I look to the website to find the return policy, pretty easy to find. If this is not the case, you can always reach out to us by email at Customerfirst@fanatics.com. J'ai bien vu les avis des autres personnes sur le site, mais personnellement j'ai commandé (Paypal et CB) à deux reprises chez eux et tout c'est bien passé. Never seen anything like it. Fanatics is a JOKE! Sincerely, Karmen,We apologize for any inconvenience regarding the items you received. Fanatics Reviews. The print of the tshirt was terrible. We appreciate you reaching out to us. I will do my shopping at a local store from now on. www.fana tics.com. We sincerely apologize about any inconvenience we have caused you. Again, we apologize and hope to hear from you soon. Sincerely, Maribell.Seul le dernier avis sera pris en compte dans le TrustScore de l'entreprise,Jown , we understand your frustration. Sincerely, Julian,Hello Alix, thank you for your feedback! We will be happy to assist you. We are truly pleased that you had such a great experience, and that you took the time out of your day to let us know. Thanks, Samyia,Jeanne , we sincerely apologize about any inconvenience we have caused you. J'ai bien peur d'avoir perdu mes 90euros.Hello Jean, thank you for your feedback! Enfin j ai une réponse à mes mails et courriers qui me dit de retourner à mes frais en recommandé le colis, tant pis je vais payer mais j espère surtout être remboursée. Please provide your order number for further assistance. So I call and get a rep who I'm telling about the item I'm returning. Just do you job.I ordered Tom Brady jersey 4/15/2020. Tous droits réservés.je commande des masques sur le site du PSG.Fanatics en europe, des escrocs sous le signe de l'incompétence !Conditions d'utilisation pour les auteurs d'avis. We sent you an email yesterday to offer additional assistance. Thanks, Robert,Evrard , we understand your frustration. Now I'm left waiting in limbo. Once the label has been created, you will receive a shipping confirmation email. Can you please email me at Customerfirst@fanatics.com. Fanatics.com is a website that specializes in selling officially licensed sports merchandise and claims that they provide their customers with “the ultimate shopping experience to sports fans.”.According to their website, Fanatics.com is a “Top 50 Internet Retailer Company,” and currently has the broadest online assortment of officially licensed items, with hundreds of thousands of products on their website through two different brands, Fanatics and FansEdge.Like any other online retailer, customers can go to their website and use their search feature to locate any specific product they are hoping to purchase, but they can also search through their current inventory by the sport of your choice, including College, NFL, MLB, NBA, NHL, NASCAR, Soccer, Olympics, and more, as well as through their Sale items.Once you have selected your main category, you can use sub-categories to further filter your search of the items. Un site européen laid, pas pratique, ou même un aveugle ne pourrait pas manquer le bouton "Acheter" qui apparait quand vous cliquez sur un produit. From that point on the woman proceeds to tell me she never said $29.99, which I hope the call was recorded because she CLEARLY says it. How and the hell does this happen? Avoid these people like the plague. Ok, no big deal, I figured since I liked the look and just not the size, I would return it and get a different size. It appears you have placed your order with a different company and not Fanatics. Au final on me dit "On vous a remboursé le 22 novembre". I did get a call back but it went to message, and it sounded like the same woman, saying she was the supervisor! What kind of business are they running?????????????????? I have approximately 20 jerseys. They are stripping away the American consumer’s privilege to choose. We sincerely apologize about any inconvenience we have caused you. There are plenty of other sellers who will value your business.I ordered a custom jersey on October 18, 2018. I call and nobody is able to help me with canceling my order. The entire screen print (logo, GEORGIA lettering, and added customization) had melted together with the t-shirt folded in half. HORRIBLE EXPERIENCE.The product I received was received was very poor quality. Aucun coût supplémentaires, ni de problèmes de tailles. We would love a chance to make this right. The first order came after a month and half with about two emails changing the estimated ship date. We apologize again for the inconvenience and hope to hear from you soon. My black hoodie was very faded. Finally in may I received an email saying it was pushed back to September. Can you please email me at Customerfirst@fanatics.com. Weeks go by. I was disappointed that couldn’t even offer me a free shipping code, or a discount code to help me out for being a valued customer. Why and the hell do I have to wait till 10/25/2020 to get it. We would like the chance to look at this further and completely resolve this for you. Thanks, Robert,Hello Amandine, we will be happy to assist you with your return! 3 mails envoyés et aucune réponse. I made the mistake of not reading the reviews, as I thought Fanatics was a reputable company. Again, we sincerely apologize and hope to hear from you soon. Fanatics.com is the ultimate sports apparel and Fan Gear Store. I received the jersey at the end of October. Sincerely, Julian,Hello Valued Customer, thank you for your feedback! It arrived while we were away. The new Nike jerseys run a size small so I had to return it. I will never shop with them again and it's a shame MLB has partnered with them in order to sell products.I ordered a jersey for my son's birthday more than 6 months ago now, they sent me the wrong size. They have a 30 day Return policy. Thanks, Robert,Hello George, thank you for your feedback! I will be more than happy to further assist you. We will no longer buy from them.There is no way to communicate with them about anything. J'avais déjà commandé sur le site et reçu mes commandes. Find out what genuine customers have said about fanatics-intl.com. Once again, I apologize for any frustration this may have caused you. Sincerely, Julian,Hello Jake. Nothing but a run-around. So did an e-mail telling me it’ll be December 2020 before they ship.Ordered a custom print on a Georgia Bulldogs Custom Sport Wordmark Long Sleeve T-Shirt. He formerly spent several hundred $ a year with Fanatics. Je veux le retourner pour un remboursement mais impossible ! Thank you so much for your feedback!! Pour d'autres ça a été la galère mais pour moi nickel. You have to select the Standard Ground shipping option and enter the free shipping code at checkout to receive the free shipping. Will be filing further consumer complaints and will never buy from this place again.Awful customer service!!!! If you will email us at customerfirst@fanatics.com, we will be happy to look into this! I will be more than happy to further assist you. ?Hi I would like to know urgently my order 11051-00000137 at what point is it please. Please let us know if we can be of further assistance. We would like the chance to look at this further and completely resolve this for you. I wish I had seen the bad reviews before I bought. I just recently purchased a new jersey for my daughter as one of her graduation presents. Please email us at customerfirst@fanatics.com with your order details. Advertising products that you wait months for? Over promising yet under delivering. I will be more than happy to further assist you. FR. We are terribly sorry about your experience with this order so far. Safe to say we probably will not order from this site anymore.Very bad company - customer service is zero. Fanatics has almost cornered the market when it comes to sports merchandising. We are very sorry for any inconveneince regarding your order. It looks like the shipping date in NOVEMBER 17th! My order came 2 weeks late to start off, which I contributed to the Covid situation. They have sales and discount codes all the time. Won't make this mistake again.In an age of Amazon Prime, Uber Eats and same day pickup this company seems to stand behind the philosophy of we will ship it when we get to it. Now they are telling me I can’t exchange the jersey but I have to return it. So did an e-mail telling me the jerseys would arrive in August.August arrived. Upon opening, it peeled in pieces. I will be more than happy to further assist you. We have escalated this issue to you and you should hear from someone soon. Please allow 2-7 business days for the refund to post back to your original form of payment. Then I placed an order for a phone case. PS- I rarely write reviews but felt compelled here.I've been buying jerseys from Fanatics.com for about 5 years or so. The next day I placed an order with a company in China And paid $2.49 for shipping. Reçue des plombes après le paiement et une relance par email elle est arrivée endommagée. It's now 9/4/20 and they can't even provide me with a new delivery date.
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